Business Development Director

Red Bay is seeking a Business Development Director. This position is responsible for coordinating the admissions of new and returning residents/patients from home, hospital, or other healthcare settings.

Responsibilities

• Maintain and be the line of communication with hospital social workers/discharge planners, families, and facility staff to coordinate admissions
• Manage the inquiry process professionally, timely and with appropriate follow-up
• Conduct tours of the facility to prospective residents, family members, and marketing clients
• Obtain appropriate admission papers and signatures from residents or responsible parties
• Provide excellent customer service, while fielding inquiries regarding our services and or issues with existing patients/families including room management
• Verify insurance coverage, and obtain insurance authorizations as required
• Maintains along with the marketing director budgeted census goals
• Support the facility’s philosophy of care and strive to achieve its goals and objectives

Requirements

• Must be able to work in a fast-paced environment, juggling many different tasks with a sense of urgency
• 1-year experience minimum Admissions experience in senior care
• Must be able to project a warm, friendly, and sympathetic interest to all
• Must possess the ability to deal tactfully with personnel, residents, family members, and visitors.
• Must possess the ability to make independent decisions when circumstances warrant such action; Must be able to be flexible to meet changing situations