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Waste Connections

Customer Service Representative

Waste Connections, Lincoln, Nebraska, United States, 68501

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Customer Service Representative

Location: Lincoln, Nebraska Company: Waste Connections of Southeast Nebraska Pay Range: $18

$22 per hour Schedule: Monday - Friday | 8:00am - 4:30pm Why Choose Waste Connections?

At Waste Connections, we do things differently. As a leading provider of solid waste collection, transfer, disposal, and recycling services across the U.S. and Canada, we're proud of our people-first culture. We empower our employees to grow their careers, serve their communities, and make a differenceevery single day. What You'll Do:

As a Customer Service Representative, you'll be the friendly voice and helpful problem-solver that ensures a positive experience for our customers. Key responsibilities include:

Answering incoming calls and assisting with new service requests, cancellations, and account changes Accepting and processing customer payments Investigating and resolving billing inquiries Updating and maintaining customer account information Collaborating with drivers, dispatch, and other team members to address service issues and customer needs What We're Looking For:

2+ years of high-volume customer service experience Proficiency in Microsoft Word, Excel, and Outlook Strong verbal and written communication skills A proactive, solutions-oriented mindset A team player who cares about safety, service, and community impact What You'll Get in Return:

Competitive hourly pay: $18

$22 401(K) with company match

let us help you plan for your future

Medical, Dental, and Vision Insurance

Access to additional benefits including: Employee Assistance and Mental Health Programs Emergency Travel Assistance Prepaid Legal Plan Employee Stock Purchase Plan Scholarship Opportunities for dependents Employee Relief Fund

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration without regard to disability or protected veteran status.