Customer Service Representative I (Remote - Part Time - Weekends)
AdvaCare Systems, Inc., Chicago, Illinois, United States, 60290
# Customer Service Representative I (Remote - Part Time - Weekends)Chicago, IL 60641## DescriptionThe Customer Service Representative I is a call center position responsible for being the first point of contact for all of AdvaCare’s internal and external customers.
**Job Duties** * Answer phones in a friendly, professional, customer-centric manner.* Schedule deliveries, pickups, maintenance, and repairs for all facilities, home care, and hospice providers.* Act as a customer liaison on issues of product availability, equipment assessments, and equipment troubleshooting.* Point of primary contact for all customer service-related issues.## Qualifications**Job Requirements*** Empathy, passion, and enthusiasm for helping those in need.* Strong attention to detail and ability to multitask across multiple web-based order entry platforms* Strong written and verbal communication skills
+ Ability to compose clear, concise messages via email and instant message.
+ Ability to speak clearly and articulately when working with internal and external customers on the phone.* Strong computer/systems skills (Microsoft Office Suite, etc.)* Access to home office set up**Shift Information**This is a weekend, part-time, remote work position, scheduled for twelve (12) hours per weekend once training is completed. Initial training will be conducted on a full-time basis, Monday through Friday, 8:00 am to 4:30 pm (cst) starting on Monday, December 1, 2025, through Wednesday, December 31, 2025.Starting wage: $17.00/hr with an increase to $18.00/hr upon completion of training.Permanent schedule coverage availability – commences Saturday, January 3, 2026:Maximum of 12 hours per weekend, consisting of one 8-hour shift (Saturday - 12:30 pm to 9:00 pm) and a 4-hour shift (Sunday - 5:00 pm to 9:00 pm). **Benefits**All hardware (computer, monitors, etc.) needed to work from home will be provided by AdvaCare Systems or employees can receive a monthly stipend for using their own hardware.**Key Words**Customer Service, Call Center, Healthcare, Durable Medical Equipment, Remote Work, Medical #J-18808-Ljbffr
**Job Duties** * Answer phones in a friendly, professional, customer-centric manner.* Schedule deliveries, pickups, maintenance, and repairs for all facilities, home care, and hospice providers.* Act as a customer liaison on issues of product availability, equipment assessments, and equipment troubleshooting.* Point of primary contact for all customer service-related issues.## Qualifications**Job Requirements*** Empathy, passion, and enthusiasm for helping those in need.* Strong attention to detail and ability to multitask across multiple web-based order entry platforms* Strong written and verbal communication skills
+ Ability to compose clear, concise messages via email and instant message.
+ Ability to speak clearly and articulately when working with internal and external customers on the phone.* Strong computer/systems skills (Microsoft Office Suite, etc.)* Access to home office set up**Shift Information**This is a weekend, part-time, remote work position, scheduled for twelve (12) hours per weekend once training is completed. Initial training will be conducted on a full-time basis, Monday through Friday, 8:00 am to 4:30 pm (cst) starting on Monday, December 1, 2025, through Wednesday, December 31, 2025.Starting wage: $17.00/hr with an increase to $18.00/hr upon completion of training.Permanent schedule coverage availability – commences Saturday, January 3, 2026:Maximum of 12 hours per weekend, consisting of one 8-hour shift (Saturday - 12:30 pm to 9:00 pm) and a 4-hour shift (Sunday - 5:00 pm to 9:00 pm). **Benefits**All hardware (computer, monitors, etc.) needed to work from home will be provided by AdvaCare Systems or employees can receive a monthly stipend for using their own hardware.**Key Words**Customer Service, Call Center, Healthcare, Durable Medical Equipment, Remote Work, Medical #J-18808-Ljbffr