Capstone Search Group
Personal Lines Service Manager
Capstone Search Group, Raleigh, North Carolina, United States, 27601
About the Role
An independent insurance broker has an immediate need for an experienced insurance professional to lead the personal lines service team. A newly created position, the
Personal Lines Service Manager
role is a player/coach position where you’ll have Account Executive duties to service accounts but also lead the account management team. Your efforts will make a big impact on department profitability, client retention, operations, customer service and employee development. Duties & Responsibilities
Train, oversee, and manage workflows for the personal lines department Expand carrier and vendor relationships Team development, mentoring, and coaching Participate in department hiring Lead customer service resolution issues Grow the private client/high net worth platform Find opportunities to grow revenue in the existing portfolio and in partnership with the commercial lines division Skills & Experience
Minimum of five (5) years of personal lines property and casualty insurance industry experience Prior experience with leadership and/or management responsibilities Strong understanding of the service, marketing and client service for personal lines insureds including high net worth individuals Tagged as: account executive, account manager, agency, auto, casualty, client service, high net worth, homeowners, insurance, leader, management, marketing, personal lines, private client, property, supervisor, team leader, training, workflows
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An independent insurance broker has an immediate need for an experienced insurance professional to lead the personal lines service team. A newly created position, the
Personal Lines Service Manager
role is a player/coach position where you’ll have Account Executive duties to service accounts but also lead the account management team. Your efforts will make a big impact on department profitability, client retention, operations, customer service and employee development. Duties & Responsibilities
Train, oversee, and manage workflows for the personal lines department Expand carrier and vendor relationships Team development, mentoring, and coaching Participate in department hiring Lead customer service resolution issues Grow the private client/high net worth platform Find opportunities to grow revenue in the existing portfolio and in partnership with the commercial lines division Skills & Experience
Minimum of five (5) years of personal lines property and casualty insurance industry experience Prior experience with leadership and/or management responsibilities Strong understanding of the service, marketing and client service for personal lines insureds including high net worth individuals Tagged as: account executive, account manager, agency, auto, casualty, client service, high net worth, homeowners, insurance, leader, management, marketing, personal lines, private client, property, supervisor, team leader, training, workflows
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