A leading analytics platform is looking for a Senior Customer Success Manager in New York, NY. The role involves driving client success by maintaining relationships and ensuring adoption of services. Ideal candidates have over 5 years in customer success roles, strong analytical and communication skills, and experience with SaaS products. You will focus on onboarding, retention, and upsells, all while fostering strategic relationships to help clients optimize their use of the platform. This position is hybrid, combining remote and in-person work.
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