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SMB Onboarding & Adoption Specialist

Loop AI - Delivery Intelligence Platform, New York, New York, us, 10261

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A technology company is seeking an Onboarding Specialist based in New York City, NY, to enhance the onboarding experience for SMB customers. The role requires 1-3 years of relevant experience in customer success or onboarding and emphasizes strong communication and organizational skills. Responsibilities include managing customer onboarding processes, guiding product setup, and ensuring high-quality customer experience. This position is crucial for customer activation and satisfaction during the onboarding phase. #J-18808-Ljbffr