Joshua Lawrence Agency, LLC
Licensed Customer Service Representative
Joshua Lawrence Agency, LLC, Green Bay, Wisconsin, United States, 54311
Benefits
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Opportunity for advancement
Paid time off
Vision insurance
Wellness resources
Joshua Lawrence Agency LLC – American Family Insurance Green Bay, WI | Full-Time | $16 - $24 per hour plus performance-based bonuses
Agency Culture At the Joshua Lawrence Agency, one of Northeast Wisconsin’s fastest-growing insurance agencies over our 18‑year history, we foster a collaborative team environment powered by over 75 years of combined industry expertise.
About the Role As our Customer Service Representative, you’ll play a key role in keeping our agency running smoothly. You’ll assist with insurance‑related administrative tasks, support customer sales & service efforts, and ensure efficient office operations.
What You’ll Do
Process insurance documents, applications, and policy changes
Follow up on leads, referrals, and inquiries to drive sales
Educate customers on insurance products and tailor solutions to their needs
Handle phone calls, emails, and customer inquiries with professionalism
Assist with billing, payments, and claims follow‑ups
What We’re Looking For
Obtain an insurance license in the state of Wisconsin for P&C within 90 days.
Previous administrative or office support experience (insurance experience a plus!)
Strong organizational skills and attention to detail
Excellent communication and customer service abilities
Proficiency in Microsoft Office and ability to learn insurance systems
A team player with a positive, professional attitude
What We Offer
Competitive pay: $16 - $24 per hour plus performance bonuses, based on experience
Full‑time, stable position with growth potential
Supportive and friendly work environment
Opportunity to gain valuable experience in the insurance industry
Flexible schedule and PTO offered
If you’re a motivated professional who enjoys working in a fast‑paced environment, we’d love to hear from you!
Join the Joshua Lawrence Agency LLC and be a part of a team that values dedication and excellent service!
Job Type: Full-time
This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.
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Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Opportunity for advancement
Paid time off
Vision insurance
Wellness resources
Joshua Lawrence Agency LLC – American Family Insurance Green Bay, WI | Full-Time | $16 - $24 per hour plus performance-based bonuses
Agency Culture At the Joshua Lawrence Agency, one of Northeast Wisconsin’s fastest-growing insurance agencies over our 18‑year history, we foster a collaborative team environment powered by over 75 years of combined industry expertise.
About the Role As our Customer Service Representative, you’ll play a key role in keeping our agency running smoothly. You’ll assist with insurance‑related administrative tasks, support customer sales & service efforts, and ensure efficient office operations.
What You’ll Do
Process insurance documents, applications, and policy changes
Follow up on leads, referrals, and inquiries to drive sales
Educate customers on insurance products and tailor solutions to their needs
Handle phone calls, emails, and customer inquiries with professionalism
Assist with billing, payments, and claims follow‑ups
What We’re Looking For
Obtain an insurance license in the state of Wisconsin for P&C within 90 days.
Previous administrative or office support experience (insurance experience a plus!)
Strong organizational skills and attention to detail
Excellent communication and customer service abilities
Proficiency in Microsoft Office and ability to learn insurance systems
A team player with a positive, professional attitude
What We Offer
Competitive pay: $16 - $24 per hour plus performance bonuses, based on experience
Full‑time, stable position with growth potential
Supportive and friendly work environment
Opportunity to gain valuable experience in the insurance industry
Flexible schedule and PTO offered
If you’re a motivated professional who enjoys working in a fast‑paced environment, we’d love to hear from you!
Join the Joshua Lawrence Agency LLC and be a part of a team that values dedication and excellent service!
Job Type: Full-time
This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.
#J-18808-Ljbffr