Why consider this job opportunity
Salary up to $28.38 per hour Comprehensive medical, dental, and vision benefits 401(k) plan with a generous company match Employee Stock Purchase Plan (ESPP) Inclusive and diverse company culture with a high employee engagement score Opportunities for professional growth and community involvement What to Expect (Job Responsibilities)
Contact customers via phone, email, or letter to update accounts to a current status Reconcile and apply customer payments accurately on accounts Monitor delinquent accounts and prioritize high-priority tasks Process payments and negotiate arrangements with delinquent customers Document actions taken on assigned accounts concisely and accurately What is Required (Qualifications)
High School diploma or GED Minimum of 2 years of collections or relevant experience Thorough knowledge of collections transactions and processes Ability to communicate effectively with customers and internal departments Strong problem-solving skills to address billing concerns and misapplied payments How to Stand Out (Preferred Qualifications)
Experience in a customer service role within a financial or collections environment Familiarity with billing software and collection systems Strong analytical skills to assess account statuses and trends Ability to work independently and manage time effectively
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Salary up to $28.38 per hour Comprehensive medical, dental, and vision benefits 401(k) plan with a generous company match Employee Stock Purchase Plan (ESPP) Inclusive and diverse company culture with a high employee engagement score Opportunities for professional growth and community involvement What to Expect (Job Responsibilities)
Contact customers via phone, email, or letter to update accounts to a current status Reconcile and apply customer payments accurately on accounts Monitor delinquent accounts and prioritize high-priority tasks Process payments and negotiate arrangements with delinquent customers Document actions taken on assigned accounts concisely and accurately What is Required (Qualifications)
High School diploma or GED Minimum of 2 years of collections or relevant experience Thorough knowledge of collections transactions and processes Ability to communicate effectively with customers and internal departments Strong problem-solving skills to address billing concerns and misapplied payments How to Stand Out (Preferred Qualifications)
Experience in a customer service role within a financial or collections environment Familiarity with billing software and collection systems Strong analytical skills to assess account statuses and trends Ability to work independently and manage time effectively
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