CLIMATE CONTROL SYSTEMS & SERVICE LLC
Receptionist / Customer Service Representative
CLIMATE CONTROL SYSTEMS & SERVICE LLC, Rapid City, South Dakota, United States, 57700
Job Title:
Receptionist / Customer Service Representative Location:
Rapid City, SD Company:
Climate Control Systems & Service, LLC Employment Type:
Full-Time
About Us Climate Control Systems & Service and Streamline Plumbing are trusted HVAC and plumbing service providers serving Rapid City and the surrounding areas. We pride ourselves on quality workmanship, dependable service, and strong customer relationships. Our team keeps everything running smoothly, and we’re looking for a friendly, organized, and reliable professional to serve as the welcoming voice and face of our company.
Position Summary The Receptionist / Customer Service Representative plays a key role in delivering an exceptional customer experience. This position manages front‑desk operations, handles incoming calls, assists with scheduling service appointments, and provides administrative support to our service and office teams.
Key Responsibilities
Greet customers and visitors in a professional and friendly manner
Answer and route incoming phone calls promptly and courteously
Assist with scheduling service calls and coordinate with supervisors and technicians
Assist customers with questions, service requests, and basic billing inquiries
Maintain accurate customer records and update scheduling systems
Perform general administrative duties such as filing, data entry, and correspondence
Support office staff and management as needed
Ensure service dispatches are complete and ready for billing
Qualifications
High school diploma or equivalent required
Previous receptionist or customer service experience preferred
Strong communication and interpersonal skills
Excellent organizational skills and strong attention to detail
Proficiency with phones, computers, and basic office software
Ability to multitask and stay composed in a fast‑paced environment
HVAC, plumbing, or service‑industry experience is a plus, but not required
Proficient in time management
What We Offer
Competitive pay based on experience
Paid holidays
Paid Time Off (PTO)
Health, dental, and vision insurance
401(k) retirement plan
Stable, full‑time employment
Supportive and team‑oriented work environment
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Receptionist / Customer Service Representative Location:
Rapid City, SD Company:
Climate Control Systems & Service, LLC Employment Type:
Full-Time
About Us Climate Control Systems & Service and Streamline Plumbing are trusted HVAC and plumbing service providers serving Rapid City and the surrounding areas. We pride ourselves on quality workmanship, dependable service, and strong customer relationships. Our team keeps everything running smoothly, and we’re looking for a friendly, organized, and reliable professional to serve as the welcoming voice and face of our company.
Position Summary The Receptionist / Customer Service Representative plays a key role in delivering an exceptional customer experience. This position manages front‑desk operations, handles incoming calls, assists with scheduling service appointments, and provides administrative support to our service and office teams.
Key Responsibilities
Greet customers and visitors in a professional and friendly manner
Answer and route incoming phone calls promptly and courteously
Assist with scheduling service calls and coordinate with supervisors and technicians
Assist customers with questions, service requests, and basic billing inquiries
Maintain accurate customer records and update scheduling systems
Perform general administrative duties such as filing, data entry, and correspondence
Support office staff and management as needed
Ensure service dispatches are complete and ready for billing
Qualifications
High school diploma or equivalent required
Previous receptionist or customer service experience preferred
Strong communication and interpersonal skills
Excellent organizational skills and strong attention to detail
Proficiency with phones, computers, and basic office software
Ability to multitask and stay composed in a fast‑paced environment
HVAC, plumbing, or service‑industry experience is a plus, but not required
Proficient in time management
What We Offer
Competitive pay based on experience
Paid holidays
Paid Time Off (PTO)
Health, dental, and vision insurance
401(k) retirement plan
Stable, full‑time employment
Supportive and team‑oriented work environment
#J-18808-Ljbffr