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IU Health

Associate - Guest Relations

IU Health, Fishers, Indiana, United States, 46038

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Schedule: Full Time Day Shift, Monday through Friday, 5:30 am to 2 pm. Work Location: Fishers Hospital Department Supported: Patient Experience Primary Responsibilities: Sets the tone for an exceptional experience by welcoming all guests to our organization in a friendly, helpful manner. Serves as an information resource by answering questions, providing accurate up-to-date information and giving directions to areas within the hospital and any adjoining medical facilities. Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization. Requires a concierge level customer service attitude. Required:

High School Diploma/GED required. Preferred:

Previous concierge level customer service experience preferred.

Previous healthcare experience involving patient/public contact preferred.