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Perdue Brandon Fielder Collins & Mott, LLP

Call Center Representative

Perdue Brandon Fielder Collins & Mott, LLP, Houston, Texas, United States, 77246

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Perdue Brandon Fielder Collins & Mott, LLP Location:

Houston, TX

We are hiring enthusiastic full‑time Call Center Representatives to resolve delinquent accounts using outstanding communication and customer service skills. The typical work schedule in our Collection Center is Monday – Friday, 8:30 am – 5:00 pm.

Pay:

$16.00/hour . Benefits include medical, vision, dental; paid life, short and long‑term disability; PTO, paid holidays; HSA; annual bonus; 401(k) matching; and room for growth.

About Perdue Brandon Fielder Collins & Mott LLP PBFCM is one of the oldest and largest law firms in Texas focused on government collection matters. We represent many government entities, including school districts, cities, counties, hospital districts, appraisal districts, special districts, courts, and toll road authorities. Our experienced team handles a wide variety of government collection issues such as delinquent tax matters and fine and fee collections.

We offer a professional, yet casual team‑based environment with an open‑door policy, competitive compensation, excellent benefits, and opportunities for advancement.

A Day in the Life As a Call Center Representative, you are the first point of contact for our company and provide superb customer service. You spend most of your day on the phone handling incoming and outgoing calls, researching accounts to determine contact information, and documenting all actions taken on accounts in computer‑based systems.

With great attention to detail, a positive attitude, and hard work, you help us accomplish company goals and meet weekly and monthly production objectives in a fast‑paced team environment.

Qualifications

High school diploma or equivalent

Previous office experience

Proficiency in Microsoft Office

Customer service experience preferred

Experience in a law office, collections environment, or tax office is a plus

Punctual, dependable, and able to work well in a team

Strong written and verbal communication skills

Good phone etiquette

Attentive to detail, organized, able to meet deadlines, work under pressure, prioritize tasks, and multitask effectively

Are you ready to join our team? If you have excellent phone and customer service skills and feel you would be right for this position, fill out our 3‑minute, mobile‑friendly application. We look forward to meeting you!

Location:

77008

Referrals increase your chances of interviewing at PBFCM by 2x.

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