Hilton Worldwide, Inc.
In-Room Dining Order Taker / Server - Waldorf Astoria Atlanta Buckhead
Hilton Worldwide, Inc., Atlanta, Georgia, United States, 30383
Overview
In-Room Dining Order Taker / Server - Waldorf Astoria Atlanta Buckhead (HOT0C8VM)
Classification:
Full-Time •
Shift:
Various - must have availability to work weekdays, weekends, and holidays.
Work Locations : Waldorf Astoria Atlanta Buckhead, 3376 Peachtree Road NE, Atlanta 30326
Waldorf Astoria is looking for an In-Room Dining Server to join the Food and Beverage Team at this Atlanta property. Located in one of Atlanta's most prestigious neighborhoods, this 42-story tower has over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets, including the 3-meal restaurant, bar, and in-room dining.
Responsibilities
As a Room Service Server, deliver and serve food and beverage items to guests in a timely, friendly and efficient manner to support outstanding guest service and financial profitability.
Set up room service trays and tables to prepare for incoming orders.
Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar, and deliver food to guest rooms and meeting rooms.
Serve meals to guests, collect guest trays, and respond to guest requests in a timely, friendly and efficient manner.
Present checks to guests and obtain payment; return payments/signed checks to the order taker.
Perform order taker duties and answer room service telephone as needed.
Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.
Qualifications
Prior experience in a luxury in-room dining establishment is preferred
Work in a safe, prudent and organized manner
In-depth knowledge of food and preparation
Good knowledge of wine
Ability to relate to all levels of guests and management
Ability to handle multiple tasks at one time
Excellent communication and organization skills
Ability to consistently delight and satisfy guests
Ability to handle guest requests in a detailed manner
Read, write and oral proficiency in the English language
Professional appearance and demeanor at all times
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Customer Focus
The Benefits Hilton is the leading global hospitality company with an award-winning workplace culture. Our benefits package includes:
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education – access to a wide variety of educational credentials
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
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Classification:
Full-Time •
Shift:
Various - must have availability to work weekdays, weekends, and holidays.
Work Locations : Waldorf Astoria Atlanta Buckhead, 3376 Peachtree Road NE, Atlanta 30326
Waldorf Astoria is looking for an In-Room Dining Server to join the Food and Beverage Team at this Atlanta property. Located in one of Atlanta's most prestigious neighborhoods, this 42-story tower has over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets, including the 3-meal restaurant, bar, and in-room dining.
Responsibilities
As a Room Service Server, deliver and serve food and beverage items to guests in a timely, friendly and efficient manner to support outstanding guest service and financial profitability.
Set up room service trays and tables to prepare for incoming orders.
Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar, and deliver food to guest rooms and meeting rooms.
Serve meals to guests, collect guest trays, and respond to guest requests in a timely, friendly and efficient manner.
Present checks to guests and obtain payment; return payments/signed checks to the order taker.
Perform order taker duties and answer room service telephone as needed.
Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.
Qualifications
Prior experience in a luxury in-room dining establishment is preferred
Work in a safe, prudent and organized manner
In-depth knowledge of food and preparation
Good knowledge of wine
Ability to relate to all levels of guests and management
Ability to handle multiple tasks at one time
Excellent communication and organization skills
Ability to consistently delight and satisfy guests
Ability to handle guest requests in a detailed manner
Read, write and oral proficiency in the English language
Professional appearance and demeanor at all times
What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Customer Focus
The Benefits Hilton is the leading global hospitality company with an award-winning workplace culture. Our benefits package includes:
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education – access to a wide variety of educational credentials
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
#J-18808-Ljbffr