Vertical Sales Engineer I, Spectrum Business
Spectrum, Cerritos, California, United States, 90703
Scope
This role requires the ability to work lawfully in the U.S. without employment‑based immigration sponsorship, now or in the future. How You’ll Make an Impact
Collaborate with sales teams and clients to assess network environments and business requirements, shaping strategic, cost‑effective solutions for data, voice and video needs. Design and present network solutions for voice and data applications, preparing specifications, topologies and conceptual designs for review and costing. Conduct site surveys and provide technical sales support, documentation and guidance throughout installation and integration to ensure client satisfaction. Coordinate with Finance and internal teams on solution pricing and approvals, compiling cost elements and ensuring proposals meet both technical and business objectives. Deliver technical training and support to sales and account personnel, maintaining expertise in Spectrum products, services and emerging industry trends. Support the development and launch of new products and services, handle complex technical questions during installation and integration. Ensure compliance with company policies and contribute to special projects as assigned. Working Conditions
Eligible employees may work from home up to one day each week under Spectrum’s Hybrid Work Policy, with primary work in an office setting. What You’ll Bring to Spectrum
Required Qualifications
Education
Associate’s degree or equivalent training, education and experience, preferably focused on Information Technology or Telecommunications Engineering Technology or equivalent work experience. Experience
1+ year of sales engineering and networking experience in the telecom or service provider industry. Skills
Foundational ability to design and implement small to medium WAN solutions for up to 20 sites using SD‑WAN, Ethernet and legacy network technologies. Working knowledge of corporate data security systems including Firewalls, VPNs, DNS and routing, switching and security protocols such as BGP, ISIS, OSPF, RIP, CoS/QoS and emerging technologies. Understanding of networking concepts including VPN, TCP/IP, IP VPN, MPLS, VPLS, DWDM, CWDM and converged multimedia applications. Foundational experience in Unified Communications and voice signaling protocols such as SIP and VoIP for hosted and premises‑based solutions. Skilled in multitasking, collaborating with sales managers and executives to drive results and enhance customer experience. Strong verbal and written communication, presentation and proposal design skills. Proficient in MS Visio, Word, Excel and PowerPoint. Valid Driver's License with satisfactory driving record and insurance coverage. Preferred Qualifications
Education
Bachelor’s degree or technical equivalent in related field. Experience
3+ years of experience in Sales Engineering, Network Engineering, Value Added Reseller, network administration or other relevant telecom roles. Skills
Certifications in data networking, WANs, voice communications or security from providers such as ISC, Cisco, Fortinet, Palo Alto or Juniper. Ability to present service designs clearly, articulating benefits and outcomes. Compensation and Benefits
The base pay for this position generally is between $69,000.00 and $113,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive‑based compensation such as bonuses. In addition, this position has a commission earnings target starting at $25,000. Equal Opportunity Employer
Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. We are an Equal Opportunity Employer, including job seekers with disabilities and veterans.
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This role requires the ability to work lawfully in the U.S. without employment‑based immigration sponsorship, now or in the future. How You’ll Make an Impact
Collaborate with sales teams and clients to assess network environments and business requirements, shaping strategic, cost‑effective solutions for data, voice and video needs. Design and present network solutions for voice and data applications, preparing specifications, topologies and conceptual designs for review and costing. Conduct site surveys and provide technical sales support, documentation and guidance throughout installation and integration to ensure client satisfaction. Coordinate with Finance and internal teams on solution pricing and approvals, compiling cost elements and ensuring proposals meet both technical and business objectives. Deliver technical training and support to sales and account personnel, maintaining expertise in Spectrum products, services and emerging industry trends. Support the development and launch of new products and services, handle complex technical questions during installation and integration. Ensure compliance with company policies and contribute to special projects as assigned. Working Conditions
Eligible employees may work from home up to one day each week under Spectrum’s Hybrid Work Policy, with primary work in an office setting. What You’ll Bring to Spectrum
Required Qualifications
Education
Associate’s degree or equivalent training, education and experience, preferably focused on Information Technology or Telecommunications Engineering Technology or equivalent work experience. Experience
1+ year of sales engineering and networking experience in the telecom or service provider industry. Skills
Foundational ability to design and implement small to medium WAN solutions for up to 20 sites using SD‑WAN, Ethernet and legacy network technologies. Working knowledge of corporate data security systems including Firewalls, VPNs, DNS and routing, switching and security protocols such as BGP, ISIS, OSPF, RIP, CoS/QoS and emerging technologies. Understanding of networking concepts including VPN, TCP/IP, IP VPN, MPLS, VPLS, DWDM, CWDM and converged multimedia applications. Foundational experience in Unified Communications and voice signaling protocols such as SIP and VoIP for hosted and premises‑based solutions. Skilled in multitasking, collaborating with sales managers and executives to drive results and enhance customer experience. Strong verbal and written communication, presentation and proposal design skills. Proficient in MS Visio, Word, Excel and PowerPoint. Valid Driver's License with satisfactory driving record and insurance coverage. Preferred Qualifications
Education
Bachelor’s degree or technical equivalent in related field. Experience
3+ years of experience in Sales Engineering, Network Engineering, Value Added Reseller, network administration or other relevant telecom roles. Skills
Certifications in data networking, WANs, voice communications or security from providers such as ISC, Cisco, Fortinet, Palo Alto or Juniper. Ability to present service designs clearly, articulating benefits and outcomes. Compensation and Benefits
The base pay for this position generally is between $69,000.00 and $113,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive‑based compensation such as bonuses. In addition, this position has a commission earnings target starting at $25,000. Equal Opportunity Employer
Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. We are an Equal Opportunity Employer, including job seekers with disabilities and veterans.
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