Training and Sales Promotion Technician
DAB Pumps USA, Denver, Colorado, United States, 80285
The Training and Sales Promotion Technician will be responsible for designing and implementing product training programs and promotional campaigns with the goal of increasing product knowledge and awareness within our customer base. They will work closely with the sales team to understand their customers’ and end-user training needs, carrying out effective training programs to improve customer knowledge base, ability to effectively sell our products, and to troubleshoot problems. Additionally, this role will be responsible for maintaining promotional materials and distributing them to our sales team and customers as needed.
Main Responsibilities
Coordinate with sales area managers to develop a training schedule for planned events such as regional trade shows, counter days, classes, webinars, etc.
Conduct training sessions for customers, both in person and online, to improve their product knowledge, capability of selling our products, and troubleshooting capabilities
Communicate with sales and marketing teams regarding questions and concerns from the field regarding our products, sales strategy, pricing, or any other customer concerns
Ensure the distribution of sales support materials (literature, brochures, technical data sheets, quick start guides, etc.) to customers within designated sales area
Evaluate the effectiveness of the training programs and make recommendations for improvements
Ensure CRM is updated after each customer visit to maintain up to date records
Knowledge of modern training techniques and tools in technical subjects
Outstanding communication skills and comfortable speaking to crowds
Excellent organizational and time-management abilities
Certification such as CTT+ (Certified Technical Trainer) is a strong asset
Advanced knowledge of Microsoft Suite (Microsoft Dynamics a plus)
Education & Experience
Bachelor’s degree or relevant experience in training, manufacturing or related training systems discipline
5+ years technical training experience within water pumps, HVAC systems or plumbing
Willingness to travel 40-60%
DAB PUMPS is an equal opportunity employer and encourages workforce diversity.
If you share your CV/resume and personal details with DAB PUMPS, we will hold them for 12 months in accordance with our Privacy Policy - https://www.dabpumps.com/en/careers - and use them to contact you for this or other relevant opportunities at DAB PUMPS.
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Main Responsibilities
Coordinate with sales area managers to develop a training schedule for planned events such as regional trade shows, counter days, classes, webinars, etc.
Conduct training sessions for customers, both in person and online, to improve their product knowledge, capability of selling our products, and troubleshooting capabilities
Communicate with sales and marketing teams regarding questions and concerns from the field regarding our products, sales strategy, pricing, or any other customer concerns
Ensure the distribution of sales support materials (literature, brochures, technical data sheets, quick start guides, etc.) to customers within designated sales area
Evaluate the effectiveness of the training programs and make recommendations for improvements
Ensure CRM is updated after each customer visit to maintain up to date records
Knowledge of modern training techniques and tools in technical subjects
Outstanding communication skills and comfortable speaking to crowds
Excellent organizational and time-management abilities
Certification such as CTT+ (Certified Technical Trainer) is a strong asset
Advanced knowledge of Microsoft Suite (Microsoft Dynamics a plus)
Education & Experience
Bachelor’s degree or relevant experience in training, manufacturing or related training systems discipline
5+ years technical training experience within water pumps, HVAC systems or plumbing
Willingness to travel 40-60%
DAB PUMPS is an equal opportunity employer and encourages workforce diversity.
If you share your CV/resume and personal details with DAB PUMPS, we will hold them for 12 months in accordance with our Privacy Policy - https://www.dabpumps.com/en/careers - and use them to contact you for this or other relevant opportunities at DAB PUMPS.
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