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Matura Farrington

Collections Specialist

Matura Farrington, Los Angeles, California, United States, 90079

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Collections Specialist – Legal Finance Team Overview A well-established law firm in Downtown Los Angeles is seeking a focused and collaborative Collections Specialist to join its finance operations group. This role supports a lean, high-performing collections team and works closely with firm leadership and the billing function to ensure timely resolution of outstanding receivables. The ideal candidate is steady, detail-oriented, and thrives in a structured, service-driven environment.

This position is best suited for someone who values teamwork, consistency, and accountability, and who is comfortable working through complex electronic billing requirements and payer deductions.

What You’ll Do

Manage assigned accounts to drive resolution of outstanding balances

Follow up on unpaid invoices, electronic billing rejections, short pays, and deductions

Partner closely with the billing team to research and resolve eBilling issues

Communicate professionally with clients, insurance carriers, and third-party platforms regarding payment discrepancies

Review billing activity to ensure compliance with client‑specific billing rules

Track collection activity and maintain accurate notes and reporting

Prepare account status updates and aging reports for internal review

Assist with maintaining client profiles across multiple eBilling portals

Support finance leadership with special projects and reporting needs

Participate in maintaining efficient workflows and turnaround standards

What This Role Is (and Is Not)

Focused strictly on

cash application collections

Does

not

handle trust accounting or alternative payment platforms

Part of a collaborative team environment with shared goals

A steady 8-hour workday with a consistent schedule

Work Schedule

Standard business hours with a firm end‑of‑day time (no late nights)

What We’re Looking For

Prior experience in legal collections, ideally within an insurance defense environment

Hands‑on experience working with electronic billing platforms and rejection resolution

Familiarity with insurance‑related deductions, adjustments, and partial payments

Strong follow‑through and the ability to work independently once trained

Professional, service‑oriented communication style

Team‑first mindset with a practical, solutions‑focused approach

Preferred Background

3+ years in law firm collections or billing‑related finance roles

Exposure to high‑volume eBilling environments

Bachelor’s degree preferred, but relevant experience is valued

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