TEKsystems
TEKsystems is currently supporting a client hiring customer service representatives. This role will be supporting the call center with sales campaigns and provide primary outreach and support to their customers. Applicants with prior call center experience, banking/financial/mortgage experience, or sales experience are encouraged to apply.
Description
Handles customer service inquiries and problems.
Making outbound calls through dialer on specific mortgage campaigns.
Receiving inbound calls, identifying customers’ needs and routing them to the appropriate department.
Updating customer information through the database.
Qualifications
1-2+ years of outbound customer service or call center experience required.
Outbound dialing experience is highly preferred (ability to handle rejection).
Able to handle a fast‑paced environment and multi‑task.
Additional Details
Schedule: Monday-Friday, occasional Saturday 1x/month as business need dictates.
Varying schedules from 8am-11pm EST; flexibility preferred.
Fully remote with equipment provided.
Long‑term contract with opportunity for conversion.
Job Type & Location This is a Contract position based out of Jacksonville, FL.
Pay And Benefits The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace: This is a fully remote position. Application Deadline: This position is anticipated to close on Jan 23, 2026.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
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Description
Handles customer service inquiries and problems.
Making outbound calls through dialer on specific mortgage campaigns.
Receiving inbound calls, identifying customers’ needs and routing them to the appropriate department.
Updating customer information through the database.
Qualifications
1-2+ years of outbound customer service or call center experience required.
Outbound dialing experience is highly preferred (ability to handle rejection).
Able to handle a fast‑paced environment and multi‑task.
Additional Details
Schedule: Monday-Friday, occasional Saturday 1x/month as business need dictates.
Varying schedules from 8am-11pm EST; flexibility preferred.
Fully remote with equipment provided.
Long‑term contract with opportunity for conversion.
Job Type & Location This is a Contract position based out of Jacksonville, FL.
Pay And Benefits The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace: This is a fully remote position. Application Deadline: This position is anticipated to close on Jan 23, 2026.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
#J-18808-Ljbffr