At QuotaPath, our Senior Account Managers bring deep customer partnership, strategic advisory skills, and commercial excellence to every interaction. You’ll own a portfolio of midmarket and enterprise customers and work closely with stakeholders to ensure long-term retention, expansion, and adoption success. You’ll be a trusted partner and advisor with a focus on compensation strategy. You will support customers with plan design considerations, best practices, and benchmarking, helping them optimize their compensation processes and get the most from QuotaPath.
This role requires strong judgment, comfort with ambiguity, and the ability to balance day-to-day execution with longer-term account strategy. You will not be handed perfect playbooks — you are expected to help shape them.
What You’ll Do
Own outcomes for a larger, more complex book of business with midmarket/enterprise customers
Deliver consistent value reinforcement through:
Strategic adoption cadences that drive admin and end-user adoption
Data-backed recommendations that tie adoption to business outcomes
Lead renewal negotiations and expansion motions, consistently achieving quarterly renewal and upsell quotas
Provide compensation strategy guidance, including plan design best practices, modeling considerations, and industry benchmarks
Identify and mitigate churn risks using data, usage trends, and customer conversations
Mentor Account Managers by sharing best practices, joining customer calls as needed, and participating in peer coaching
Partner cross‑functionally with Product, Solutions, and Support to improve customer workflows and surface trends
Contribute to the development of adoption playbooks, process improvements, and scalable customer programs
Identify and implement AI‑assisted improvements that streamline AM workflows and support more scalable customer management.
What You
4+ years of experience in Account Management, Customer Success, or related customer‑facing SaaS functions
Track record of managing complex customer portfolios while meeting revenue goals
Strong understanding of compensation strategy or related revenue workflows
Proven negotiation skills and experience driving upsell and renewal conversations
Strong project management and account planning experience
Ability to influence internal teams to drive customer outcomes
Excellent communication and executive‑readiness with the ability to connect with both admin and leadership personas
Bonus if You Have
Prior experience mentoring other AMs
Experience building adoption frameworks or value realization programs
Experience partnering with Product teams on roadmap or VOC initiatives
Why QuotaPath?
Competitive on‑target earnings starting at $125,000‑$140,000 annually ($95,000‑110,000 base salary) with significant upside.
Generous equity offerings.
Comprehensive health coverage with 90% of employee premiums paid.
Flexible PTO and half‑day Fridays year‑round.
Opportunities for professional growth and development in a supportive, inclusive environment.
Our Commitment At QuotaPath, we’re proud to be an equal‑opportunity employer that thrives on our team's collective talent and unique perspectives.
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This role requires strong judgment, comfort with ambiguity, and the ability to balance day-to-day execution with longer-term account strategy. You will not be handed perfect playbooks — you are expected to help shape them.
What You’ll Do
Own outcomes for a larger, more complex book of business with midmarket/enterprise customers
Deliver consistent value reinforcement through:
Strategic adoption cadences that drive admin and end-user adoption
Data-backed recommendations that tie adoption to business outcomes
Lead renewal negotiations and expansion motions, consistently achieving quarterly renewal and upsell quotas
Provide compensation strategy guidance, including plan design best practices, modeling considerations, and industry benchmarks
Identify and mitigate churn risks using data, usage trends, and customer conversations
Mentor Account Managers by sharing best practices, joining customer calls as needed, and participating in peer coaching
Partner cross‑functionally with Product, Solutions, and Support to improve customer workflows and surface trends
Contribute to the development of adoption playbooks, process improvements, and scalable customer programs
Identify and implement AI‑assisted improvements that streamline AM workflows and support more scalable customer management.
What You
4+ years of experience in Account Management, Customer Success, or related customer‑facing SaaS functions
Track record of managing complex customer portfolios while meeting revenue goals
Strong understanding of compensation strategy or related revenue workflows
Proven negotiation skills and experience driving upsell and renewal conversations
Strong project management and account planning experience
Ability to influence internal teams to drive customer outcomes
Excellent communication and executive‑readiness with the ability to connect with both admin and leadership personas
Bonus if You Have
Prior experience mentoring other AMs
Experience building adoption frameworks or value realization programs
Experience partnering with Product teams on roadmap or VOC initiatives
Why QuotaPath?
Competitive on‑target earnings starting at $125,000‑$140,000 annually ($95,000‑110,000 base salary) with significant upside.
Generous equity offerings.
Comprehensive health coverage with 90% of employee premiums paid.
Flexible PTO and half‑day Fridays year‑round.
Opportunities for professional growth and development in a supportive, inclusive environment.
Our Commitment At QuotaPath, we’re proud to be an equal‑opportunity employer that thrives on our team's collective talent and unique perspectives.
#J-18808-Ljbffr