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SALES MANAGER

Big Smoke Burger, Orlando, Florida, us, 32885

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Overview Part-Time (24 hours a week or 3 days a week)

Please join us as a part-time Hotel Sales Manager for the newly renovated, award-winning 91-room Holiday Inn Express & Suites Orlando East-UCF Area. This hotel is consistently in the Top 10 on TripAdvisor out of almost 400 hotels in Orlando, Florida.

Basic Purpose Strategically plan, execute and manage the overall direct sales activities for the hotel to achieve optimal occupancy and use, through effective Direct Sales and Revenue Management strategies that focus on maximizing revenues.

Essential Functions

Responsible for meeting/exceeding assigned sales goals. Will be the sales representative for the hotel to ensure that all appropriate markets are being saturated and maintained. Must be able to identify sales opportunities and act accordingly to close the sale. It is expected that the Sales Manager will consistently meet/exceed the sales call goals established by the company. This includes but is not limited to prospecting, outside or cold calls and account maintenance calls.

Growing RevPAR to the comp set as measured by Smith Travel Research.

Be a sales leader for the hotel to ensure that all appropriate markets are being saturated. Must be able to write out and articulate strategies to work the market via Sales Strategic plans and monthly action plans that outline the yearly and monthly sales strategies for the hotel. Plans are expected to detail the efforts to solicit business from not only the corporate market but also the SMERF market and any other applicable and appropriate markets for the specific market the hotel resides in. It is expected that the sales manager will consistently meet/exceed the sales call goals established by the company.

In addition, it is expected that the Sales Manager will be responsible for booking the function space, quoting meeting room rental, A/V and F&B when applicable.

Must be skilled in building rapport, qualifying, presenting, negotiating and closing on business, as well as servicing accounts.

Must become proficient in the use of brand reports, hotel reports, etc.

Enter all relevant sales call documentation for the team in the sales automation system (STS) on property.

Respond timely to all group/meeting RFPs through channels including brand and online such as Hotel Planner, Meeting Broker and Cvent.

Conduct outside sales calls to build relationships with organizations who generate group and corporate business in the area.

Develop and maintain a productive relationship with the University of Central Florida and its many programs (Sports, Alumni, Continuing Education).

Implement company programs (PRM/IHG) and manage the sales and marketing efforts of the property in a manner consistent with our policies and procedures; prepare, analyze and review rooms revenue & presentations to owners.

Must work with the hotel General Manager and other regional support staff to generate forecasts (monthly, quarterly) and budgets (annual and departmental).

Maximizing the brand relationships by working with their various staffing personnel (including but not limited to the national account managers, group desk and regional support) that can help the hotel to gain market share, build customer relations and gain exposure in various marketplaces. Must become astute in the consistent use/updating of all the brand tools inclusive of RFP qualifiers, web tools, packaging, reports, etc. In addition, must complete all required brand training.

Demonstrate leadership skills by consistently growing responsibilities, strengthening skill set, knowledge base and engagement with the staff by using tools/resources provided.

Complete all necessary training for IHG Sales Certification and continuing brand mandated training requirements.

Non-Essential Functions

Perform special projects and other responsibilities as assigned. Participate in meetings as needed.

Conduct property tours.

Be part of the hotel’s management team.

Ensure that appropriate, professional dress code and behavior are in place at all times in the work environment, inclusive of meetings and events held off property.

Knowledge and Skills Education:

Four-year college degree or equivalent education/experience.

Experience:

Three years within the hotel sales discipline. Selling for IHG properties is beneficial but not required.

Skills and Abilities:

Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession. Must possess highly developed communication skills to frequently present, negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.

Writing

Brand systems

Travel required:

Local travel required on a weekly basis.

Hours Required:

This is an hourly position, 24 hours per week is suggested.

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