Creative Financial Staffing
Collections Specialist
Creative Financial Staffing, Niles, IL, US
Salary min: $29.00
Salary max: $35.00
Duration: Full Time
Collections Specialist
$62,000 to $73,000
• Handling and follow up on delinquent customer accounts within the robust International portfolio for the purpose of collecting payments on overdue invoices.
• Primary collections focus on delinquent customer accounts located in the Middle East.
• Providing overall collections support for the International Region Leaders
• Providing overall collection support (REVIEW, ANALYSIS, RECONCILIATION) related to customer credit holds, credit checks and disputed items to ensure accurate customer receivable balances.
• Providing overall support within the Customer Financial Services Team r
Specific Duties
Primary duties and responsibilities of INTERNATIONAL Collection Specialist:
• Collection of delinquent International accounts with complex Bill To/Ship To relationships primarily focused within the Middle East
• Responsible for developing professional relationships both internal and external including direct collaboration with Region Leaders,
• Analyze payment trends to provide the appropriate customer credit limits
• Obtain a solid understanding of portfolio to effectively communicate outstanding disputes, challenges and open issues with direct managers, IRL’s and upper management.
• Responsible for the overall management of customer credit holds, credit limits, credit checks, disputed items and timely submissions of credit/debit adjustments, write-off adjustments and PO sensitive customers to ensure accurate customer receivable balances and resolution.
• Responsible for the coordination and completion of customer special handling requests. (i.e. custom invoices, payment plan agreements, customer portals…)
• Responsible for account reconciliations and account analysis to resolve customer disputes in a timely fashion.
• Adhere to the collection strategies within Oracle including maintaining accurate, factual commentary of customer collection history.
• Determine ways to improve DBO within the International portfolio.
• Understands and demonstrates Core Values.
• Collaborate with CSF Staff, Collection Supervisor, CFS Sr. Manager on ongoing enhancements to CFS collection processes and procedures as it relates to the International Portfolio.
#LI-TA1
$62,000 to $73,000
Why Work Here:
- Small, close-knit team
- Very tenured employees
- Hybrid role: only 2 days in office
- Room for growth in department and within company
- Employee centered organization; prefer to grow employees internally
• Handling and follow up on delinquent customer accounts within the robust International portfolio for the purpose of collecting payments on overdue invoices.
• Primary collections focus on delinquent customer accounts located in the Middle East.
• Providing overall collections support for the International Region Leaders
• Providing overall collection support (REVIEW, ANALYSIS, RECONCILIATION) related to customer credit holds, credit checks and disputed items to ensure accurate customer receivable balances.
• Providing overall support within the Customer Financial Services Team r
Specific Duties
Primary duties and responsibilities of INTERNATIONAL Collection Specialist:
• Collection of delinquent International accounts with complex Bill To/Ship To relationships primarily focused within the Middle East
• Responsible for developing professional relationships both internal and external including direct collaboration with Region Leaders,
• Analyze payment trends to provide the appropriate customer credit limits
• Obtain a solid understanding of portfolio to effectively communicate outstanding disputes, challenges and open issues with direct managers, IRL’s and upper management.
• Responsible for the overall management of customer credit holds, credit limits, credit checks, disputed items and timely submissions of credit/debit adjustments, write-off adjustments and PO sensitive customers to ensure accurate customer receivable balances and resolution.
• Responsible for the coordination and completion of customer special handling requests. (i.e. custom invoices, payment plan agreements, customer portals…)
• Responsible for account reconciliations and account analysis to resolve customer disputes in a timely fashion.
• Adhere to the collection strategies within Oracle including maintaining accurate, factual commentary of customer collection history.
• Determine ways to improve DBO within the International portfolio.
• Understands and demonstrates Core Values.
• Collaborate with CSF Staff, Collection Supervisor, CFS Sr. Manager on ongoing enhancements to CFS collection processes and procedures as it relates to the International Portfolio.
#LI-TA1