Collections Specialist

COLLECTIONS SPECIALIST
Pittsburgh, PA (Hybrid)
$50,000- $55,000

Join a well-established and growing organization where your work makes a direct impact on business operations. We’re seeking a Collections Specialist to play a key role in managing accounts receivable, driving timely payments, and supporting customer relationships. This is an excellent opportunity for someone who is detail-oriented, analytical, and enjoys problem-solving within a collaborative team environment.

• Competitive salary with bonus/incentive opportunities
• Comprehensive benefits package including medical, dental, vision, and prescription coverage
• 401(k) with a strong company match
• Generous paid time off (starting at 3 weeks) + holidays
• Tuition reimbursement and professional development opportunities
• Hybrid schedule, modern office space, and a supportive team culture

OVERVIEW OF THE COLLECTIONS SPECIALIST ROLE:

• Monitor customer accounts to ensure timely collection of receivables
• Conduct initial and follow-up outreach to customers regarding overdue balances
• Analyze delinquencies and work with internal teams (finance, sales, customer service) to resolve disputes or payment issues
• Review credit applications and assist in setting/reviewing credit limits for new and existing customers
• Provide recommendations on releasing orders from credit hold based on established guidelines
• Support ad-hoc projects and reporting requests within the finance department

PREFERRED QUALIFICATIONS FOR THE COLLECTION SPECIALIST:

• Associate degree in Accounting, Finance, or Business Administration required; bachelor’s degree preferred
• 2–3 years of experience in accounts receivable, collections, or credit required
• Strong Excel and systems skills; experience with ERP platforms a plus
• Excellent communication, negotiation, and problem-solving skills
• Ability to work independently while contributing to a team environment