Creative Financial Staffing
About the Organization & Opportunity:
Collections Specialist
Responsibilities:
Requirements:
Personality Fit:
Qualified candidates please submit your resume for immediate consideration for this exciting job opportunity. Thanks!
#INJAN2026
- Our client is well-known within the food & beverage industry
- Highly established organization that was founded in the 1990’s
- Current employees praise the work-life balance and opportunities for professional development and advancement
Collections Specialist
Responsibilities:
- Collections Specialist will be responsible for Business-to-Business Collections
- Collections Specialist will make outbound collections calls
- Collections Specialist also will receive incoming calls as customers respond to collections voicemails. Will also field incoming calls.
- Collections Specialist will utilize phone and email for collections, will use accounting system.
- Collections Specialist will be trained on how to take a credit card payment.
- Collections Specialist will utilize SX system. (Training will be provided.)
- Collections Specialist will complete ad hoc task and projects, as requested.
Requirements:
- 1 – 2+ years of business-to-business (B2B) collections experience required.
- Prior experience collection on some type of distribution is a plus.
- Customer facing experience is a must
- Working knowledge of Outlook – understanding how to accept a meeting, create an email, respond to an email
- Basic Excel – someone who knows how to navigate a spreadsheet, able to sum and sort and filter; won’t need this person to do formulas or anything more advanced than that (aging reports are in an Excel spreadsheet)
- Degree is a plus but NOT required.
- Previous MS Teams experience is a plus. Company use this a lot internally. If someone doesn’t have prior Teams experience – training will be provided.
Personality Fit:
- Bubbly and customer service oriented
- Diligent
- Stays on task
- Kind
- Outgoing
- Positive
- Confidence to approach a manager or sales rep to get something resolved related to AR/Collections
- Resilient (Comfortable speaking with customers over the phone who are experiencing an issue and work with them to resolve it)
- Thrives in a fast paced/high volume environment
Qualified candidates please submit your resume for immediate consideration for this exciting job opportunity. Thanks!
#INJAN2026