Position Summary
The Assistant Property Manager supports the daily operations and overall management of residential and/or commercial properties within the company’s real estate portfolio. This role works closely with the Property Manager to ensure properties are well-maintained, financially successful, and aligned with organizational standards. The ideal candidate is proactive, detail-oriented, and skilled in delivering excellent tenant service while supporting operational efficiency.
Key Responsibilities
Property Operations & Administration
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Assist with day-to-day property operations, including leasing, maintenance coordination, inspections, and vendor management.
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Maintain accurate records, files, and documentation in accordance with company policies and compliance standards.
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Track and manage work orders, tenant requests, and preventive maintenance schedules to ensure timely resolution.
Tenant Relations
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Serve as a primary point of contact for tenants, addressing questions, concerns, and service requests promptly and professionally.
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Support tenant onboarding, move-ins, move-outs, and lease renewals.
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Help coordinate tenant communications regarding property updates, policies, or scheduled work.
Financial Support
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Assist with rent collection, delinquency management, and processing tenant payments.
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Support the preparation of monthly financial reports, budgets, and variance analyses.
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Review and code invoices, manage purchase orders, and help monitor property expenses.
Leasing Support
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Participate in the leasing process by conducting property tours, preparing lease documents, and assisting with marketing activities.
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Maintain updated knowledge of market trends and competitor offerings to support occupancy goals.
Compliance & Risk Management
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Ensure properties comply with relevant regulations, local ordinances, and safety standards.
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Assist with property inspections, incident reports, insurance requirements, and vendor compliance.
Collaboration & Reporting
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Work closely with the Property Manager to execute operational strategies and meet portfolio performance goals.
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Assist with preparing ownership reports, capital improvement updates, and operational summaries.
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Provide administrative support for development-related activities, including coordinating with construction teams or project managers as needed.
Qualifications
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Bachelor’s degree in business, real estate, or related field preferred; equivalent experience considered.
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1–3 years of property management, leasing, or real estate operations experience.
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Strong organizational skills with the ability to manage multiple priorities.
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Excellent communication and customer service skills.
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Proficiency in property management software (e.g., Yardi, MRI, AppFolio) and Microsoft Office Suite.
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Familiarity with real estate development or construction environments is a plus.
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