Account Manager – Microsoft-Focused IT Services / U.S. Growth Role
Sales Talent Inc., Boston, Massachusetts, us, 02298
Overview
Join a well-established $100M IT services and managed services provider entering a pivotal U.S. expansion phase. With a strong foundation in technical execution and deep Microsoft expertise, the company is investing in formal sales structure, account ownership, and long-term customer growth across the U.S.
This is a high-impact opportunity for a relationship-driven, consultative Account Manager who thrives in complex environments and enjoys expanding and deepening existing client relationships.
Responsibilities
Owning and expanding an existing $8–10M book of business across mid-market to small enterprise customers ($50M–$2B revenue)
Driving account expansion, upsell, and cross-sell across cloud, managed services, ERP/Dynamics 365, data & AI, application modernization, and security
Acting as a trusted advisor to senior stakeholders, including CIOs, VPs of IT, CFOs, and Directors of IT
Diagnosing complex business and technical challenges and mapping solutions across the Microsoft ecosystem
Partnering closely with technical SMEs, delivery leaders, and Microsoft channel teams to build proposals and close expansion opportunities
What makes this opportunity unique?
Ownership of a meaningful, established book of business with significant whitespace for growth
Deep Microsoft-first organization (≈80% Microsoft-based revenue) with top-tier global partner distinctions
Ability to leverage nearshore delivery resources to support enterprise-grade U.S. clients with strong cost efficiency
Proprietary account intelligence tools that help identify system landscapes and highest-probability expansion opportunities
Proven ability to displace large global systems integrators in complex ERP, cloud, and modernization initiatives
Strong executive alignment and commitment to formalizing account management and customer growth strategy
Territory & Deal Profile
Open to multiple U.S. regions
Entry deals starting as small as ~$1K MRR
Typical recurring engagements: $20K–$60K MRR
Larger project-based work up to ~$1M ARR
Sales cycles ranging from fast-moving to enterprise-length, depending on scope and urgency
Compensation & Benefits
Base Salary: $120K–$150K (DOE)
OTE: $240K–$320K (50/50 split, uncapped commission)
Medical, Dental & Vision
HSA / FSA options
401(k) match
Hardest part of the job Successfully navigating complex, technical customer environments while identifying expansion opportunities across a broad Microsoft ecosystem. Top performers excel at understanding how systems connect end-to-end (starting with ERP), selling outcomes—not products—and guiding stakeholders through long-term modernization journeys.
Qualifications
Proven experience in account management or expansion-focused sales within IT services or professional services
Strong exposure to Microsoft solutions (Azure, Dynamics 365, ERP-adjacent offerings)
Preference for experience within mid-sized MSPs or IT services firms
Highly consultative, business-outcome focused approach
Comfortable building proposals end-to-end and collaborating with technical teams
Bachelor’s degree preferred
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This is a high-impact opportunity for a relationship-driven, consultative Account Manager who thrives in complex environments and enjoys expanding and deepening existing client relationships.
Responsibilities
Owning and expanding an existing $8–10M book of business across mid-market to small enterprise customers ($50M–$2B revenue)
Driving account expansion, upsell, and cross-sell across cloud, managed services, ERP/Dynamics 365, data & AI, application modernization, and security
Acting as a trusted advisor to senior stakeholders, including CIOs, VPs of IT, CFOs, and Directors of IT
Diagnosing complex business and technical challenges and mapping solutions across the Microsoft ecosystem
Partnering closely with technical SMEs, delivery leaders, and Microsoft channel teams to build proposals and close expansion opportunities
What makes this opportunity unique?
Ownership of a meaningful, established book of business with significant whitespace for growth
Deep Microsoft-first organization (≈80% Microsoft-based revenue) with top-tier global partner distinctions
Ability to leverage nearshore delivery resources to support enterprise-grade U.S. clients with strong cost efficiency
Proprietary account intelligence tools that help identify system landscapes and highest-probability expansion opportunities
Proven ability to displace large global systems integrators in complex ERP, cloud, and modernization initiatives
Strong executive alignment and commitment to formalizing account management and customer growth strategy
Territory & Deal Profile
Open to multiple U.S. regions
Entry deals starting as small as ~$1K MRR
Typical recurring engagements: $20K–$60K MRR
Larger project-based work up to ~$1M ARR
Sales cycles ranging from fast-moving to enterprise-length, depending on scope and urgency
Compensation & Benefits
Base Salary: $120K–$150K (DOE)
OTE: $240K–$320K (50/50 split, uncapped commission)
Medical, Dental & Vision
HSA / FSA options
401(k) match
Hardest part of the job Successfully navigating complex, technical customer environments while identifying expansion opportunities across a broad Microsoft ecosystem. Top performers excel at understanding how systems connect end-to-end (starting with ERP), selling outcomes—not products—and guiding stakeholders through long-term modernization journeys.
Qualifications
Proven experience in account management or expansion-focused sales within IT services or professional services
Strong exposure to Microsoft solutions (Azure, Dynamics 365, ERP-adjacent offerings)
Preference for experience within mid-sized MSPs or IT services firms
Highly consultative, business-outcome focused approach
Comfortable building proposals end-to-end and collaborating with technical teams
Bachelor’s degree preferred
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