
Consultant, API Business Solutions Owner
Nationwide Mutual Insurance Company, Scottsdale, Arizona, us, 85261
* Define API-enabled business capabilities that align with organizational goals and ensure high-quality customer service* Partner with Technology to ensure technical solutions meet business objectives and deliver ROI.* Translate business needs into actionable requirements for business and/or technology teams.* Lead and contribute to User Acceptance Testing (UAT) for internal and external API builds.* Triage and resolve support calls from internal and external stakeholders.* Skilled in technical writing, including API documentation and specifications, understanding of API ecosystems, architecture, and performance optimization, proficient with technical tools such as Postman, Excel, JIRA, Smartsheet, etc. Strong grasp of system development life cycle, data modeling, application integration, and data management.* Expertise in insurance practices and customer-centric design principles with technology solutions. Ability to translate complex technical concepts into clear, business-relevant language for diverse audiences. Proven success in aligning technology solutions with strategic business outcomes.* Strong communication, facilitation, and relationship-building skills across leadership levels. Experienced in cross-functional collaboration and navigating organizational change. Strong ability to influence decisions, drive consensus, and manage ambiguity.* Skilled in engaging external partners and internal business units. Expertise in business process analysis and organizational change management. Ability to assess impact, coordinate training and communication, and ensure readiness.* Systems-thinking approach with strong decision-making capabilities. Skilled in root cause analysis and driving innovative solutions. Experience with KPI tracking and performance measurement for business outcomes.We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer,At Nationwide, we find purpose in protecting people, businesses and futures with extraordinary care – and we’ve been doing that since 1926. Our financial strength and caring culture extend beyond our associates into the communities we serve. You really can *feel* the difference at Nationwide, which is why we continue to be named one of the Fortune 100 Best Companies To Work For. Check out why others think we're , too, and let us know –
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