Customer Service Representative
YDU JC Air Cond & Ref Inc.- Dubai, Kansas City, Missouri, United States, 64101
.Customer Service Representative page is loaded## Customer Service Representativelocations:
Kansas City-Missouri-United States of Americatime type:
Full timeposted on:
Posted Todayjob requisition id:
WD30259688Job Description**Emergency Dispatch Operator (EDO)**Promotional opportunities are available after 90 days. The hourly wage ranges from $14 to $16, depending on experience. Bilingual candidates fluent in Spanish and English are encouraged to apply and will receive additional compensation.**Responsibilities include, but are not limited to, the following:**· You will be responsible for monitoring and responding to alarms and signals while providing exceptional customer service.· Make outgoing calls to verify alarms and signals, dispatch authorities, and notify responsible parties.· Document alarm handling procedures and complete alarm processing as per standard operating procedures.**You will carry out your responsibilities by:**Participating in a comprehensive five-week interactive training program designed to prepare you for the role and introduce you to exciting opportunities. During this training, you will develop the skills necessary to succeed.**Required**· Must be 18 years old· Customer service experience· Excellent communication skills· Able to type between 20 – 25 wpm· Basic knowledge of computer applications**Preferred**· Strong problem-solving skills· High School Diploma or GEDCandidates must have the ability to work under pressure, demonstrate punctuality, and uphold strong work ethics. And they must be willing to perform other duties as assigned.This position requires you to maintain the necessary licensing as part of the job requirements.**Who we are:**Johnson Controls is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law EEO is the Law. If you are an individual with a disability and you need an accommodation during the application process, please click here to send your request.## ## **Training Class Start Date: Monday, February 23 2026**HIRING HOURLY RANGE: **$14 - $16** (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe yourhttps://jobs.johnsoncontrols.com/about-us.Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit . If you are an individual with a disability and you require an accommodation during the application process, please visit here.Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play. #J-18808-Ljbffr
Kansas City-Missouri-United States of Americatime type:
Full timeposted on:
Posted Todayjob requisition id:
WD30259688Job Description**Emergency Dispatch Operator (EDO)**Promotional opportunities are available after 90 days. The hourly wage ranges from $14 to $16, depending on experience. Bilingual candidates fluent in Spanish and English are encouraged to apply and will receive additional compensation.**Responsibilities include, but are not limited to, the following:**· You will be responsible for monitoring and responding to alarms and signals while providing exceptional customer service.· Make outgoing calls to verify alarms and signals, dispatch authorities, and notify responsible parties.· Document alarm handling procedures and complete alarm processing as per standard operating procedures.**You will carry out your responsibilities by:**Participating in a comprehensive five-week interactive training program designed to prepare you for the role and introduce you to exciting opportunities. During this training, you will develop the skills necessary to succeed.**Required**· Must be 18 years old· Customer service experience· Excellent communication skills· Able to type between 20 – 25 wpm· Basic knowledge of computer applications**Preferred**· Strong problem-solving skills· High School Diploma or GEDCandidates must have the ability to work under pressure, demonstrate punctuality, and uphold strong work ethics. And they must be willing to perform other duties as assigned.This position requires you to maintain the necessary licensing as part of the job requirements.**Who we are:**Johnson Controls is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law EEO is the Law. If you are an individual with a disability and you need an accommodation during the application process, please click here to send your request.## ## **Training Class Start Date: Monday, February 23 2026**HIRING HOURLY RANGE: **$14 - $16** (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe yourhttps://jobs.johnsoncontrols.com/about-us.Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit . If you are an individual with a disability and you require an accommodation during the application process, please visit here.Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play. #J-18808-Ljbffr