Customer Service Representative
Johnson Controls, Inc., Aurora, Colorado, United States, 80012
Emergency Dispatch Operator (EDO)
Promotional opportunities are available after 90 days. The hourly wage ranges from $16 to $18, depending on experience. Bilingual candidates fluent in Spanish and English are encouraged to apply and will receive additional compensation.
Responsibilities
You will be responsible for monitoring and responding to alarms and signals while providing exceptional customer service. Make outgoing calls to verify alarms and signals, dispatch authorities, and notify responsible parties. Document alarm handling procedures and complete alarm processing as per standard operating procedures. How you will carry out your responsibilities
Participating in a comprehensive five-week interactive training program designed to prepare you for the role and introduce you to exciting opportunities. During this training, you will develop the skills necessary to succeed. Required
Must be 18 years old Customer service experience Excellent communication skills Able to type between 20 – 25 wpm Basic knowledge of computer applications Preferred
Strong problem-solving skills High School Diploma or GED Candidates must have the ability to work under pressure, demonstrate punctuality, and uphold strong work ethics. And they must be willing to perform other duties as assigned. This position requires you to maintain the necessary licensing as part of the job requirements. Who we are
Johnson Controls is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law EEO is the Law. If you are an individual with a disability and you need an accommodation during the application process, please click here to send your request. Full Time Training Class Start Date
Monday, February 23, 2026 HIRING HOURLY RANGE: $16 - $18
(Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.
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You will be responsible for monitoring and responding to alarms and signals while providing exceptional customer service. Make outgoing calls to verify alarms and signals, dispatch authorities, and notify responsible parties. Document alarm handling procedures and complete alarm processing as per standard operating procedures. How you will carry out your responsibilities
Participating in a comprehensive five-week interactive training program designed to prepare you for the role and introduce you to exciting opportunities. During this training, you will develop the skills necessary to succeed. Required
Must be 18 years old Customer service experience Excellent communication skills Able to type between 20 – 25 wpm Basic knowledge of computer applications Preferred
Strong problem-solving skills High School Diploma or GED Candidates must have the ability to work under pressure, demonstrate punctuality, and uphold strong work ethics. And they must be willing to perform other duties as assigned. This position requires you to maintain the necessary licensing as part of the job requirements. Who we are
Johnson Controls is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law EEO is the Law. If you are an individual with a disability and you need an accommodation during the application process, please click here to send your request. Full Time Training Class Start Date
Monday, February 23, 2026 HIRING HOURLY RANGE: $16 - $18
(Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.
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