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Manta Search

Collections Specialist

Manta Search, Hogansville, Georgia, United States, 30230

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Our client is looking for a driven, detail-oriented Collections Specialist

to join the accounting team. They are searching for someone with industrial / manufacturing collections experience + high volume. Key Responsibilities

Evaluate the creditworthiness of new and existing customers using financial analysis, credit reports, and risk assessment tools. Establish and maintain appropriate credit limits and payment terms in accordance with company policies. Monitor customer accounts to identify emerging credit risks, trends, or delinquency issues. Prepare and present credit risk assessments and account status reports to Finance leadership. Collections & Cash Flow Management

Monitor aging reports and follow up on overdue balances to ensure timely resolution. Initiate and manage collection efforts through professional, effective customer communication. Negotiate payment plans and settlements when necessary while protecting the company’s financial position. Track and report on collection performance, past-due balances, and cash application trends. Dispute Resolution & Billing Accuracy

Investigate and resolve billing discrepancies, short payments, and invoice disputes. Collaborate with Sales, Customer Service, and Accounting to resolve issues that impact customer payments. Identify root causes of recurring disputes and implement corrective actions to prevent future issues. Reporting & Process Improvement

Maintain accurate documentation of all customer communications, agreements, and collection activity. Generate regular reports on credit exposure, collections effectiveness, and delinquency trends. Implement best practices to reduce bad debt and improve days sales outstanding (DSO). Leverage ERP systems, including Microsoft Dynamics 365 , to enhance visibility, reporting, and workflow efficiency. Preferred Experience & Skills

Experience in credit, collections, or accounts receivable management within a corporate finance environment. Strong working knowledge of ERP systems , ideally Microsoft Dynamics 365 . Ability to analyze financial data and assess customer credit risk. Strong communication and negotiation skills with a customer-centric mindset. Highly organized with strong attention to detail and follow-through. Compensation: $60,000 to $85,000 base plus bonus

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