Stowers Machinery Corporation
Credit & Collections Specialist
Stowers Machinery Corporation, Knoxville, Tennessee, United States, 37955
Job Responsibilities
Manage a large portfolio of customer accounts, staying organized, prioritizing tasks, and using strong time‑management skills to meet collection goals.
Monitor aging reports and follow up on overdue accounts.
Resolve billing discrepancies and customer disputes.
Maintain accurate records of collection activities and communications by documenting in the company’s system.
Collaborate with sales and customer service teams to support kazan resolution.
Prepare reports for management on collection status and risk exposure.
Assist with legal documents for the Corporate Credit Manager, as needed.
Essential Job Functions
Apply principles of credit, collections, and financial documentation to support business operations.
Leverage ERP systems and Microsoft Excel for data analysis and decision making.
Communicate effectively, negotiate, and resolve conflicts with customers.
Knowledge and Skill Requirements
Strong understanding of credit principles, collections processes, and financial documentation.
Proficiency in ERP systems and Microsoft Excel.
Excellent communication, negotiation, and conflict‑resolution skills.
Ability to analyze data and make informed decisions.
High level of accuracy and attention to detail.
Education Requirements High school diploma, GED or equivalent required.
Associate or Bachelor’s degree in Accounting, Finance, or related field preferred.
Leadership Responsibilities
Take ownership of assigned accounts and collection strategies.
Lead initiatives to improve collection efficiency and reduce DSO (Days Sales Outstanding) and Accounts Receivable write‑offs.
Provide insights and recommendations to leadership on credit risk trends.
Preferred Experience and Skills
Experience in 得 manufacturing, industrial, or heavy equipment industries is a plus.
Knowledge of lien laws, collections regulations, and dispute resolution practices.
Ability to work independently and manage multiple priorities.
Physical and Mental Requirements
Ability to sit for extended periods and use a computer.
Clear verbal and written communication skills.
Strong focus and mental agility for handling complex account issues.
Work Environment
Office-based role with standard business hours – typically Monday through Friday, 8:00‑5:00 p.m.
Collaborative team setting with cross‑functional interaction.
Occasional flexibility required during month‑end or audit periods.
Stowers Machinery has served East Tennessee since 1960, representing Caterpillar, the world’s leading manufacturer of equipment. Stowers is committed to meeting the changing needs of the market and delivering outstanding service to loyal customers.
Seniority Level Entry level
Employment Type Full‑time
Job Function Finance and Sales
Industries Machinery ManufacturingPROJECTCODE
#J-18808-Ljbffr
Manage a large portfolio of customer accounts, staying organized, prioritizing tasks, and using strong time‑management skills to meet collection goals.
Monitor aging reports and follow up on overdue accounts.
Resolve billing discrepancies and customer disputes.
Maintain accurate records of collection activities and communications by documenting in the company’s system.
Collaborate with sales and customer service teams to support kazan resolution.
Prepare reports for management on collection status and risk exposure.
Assist with legal documents for the Corporate Credit Manager, as needed.
Essential Job Functions
Apply principles of credit, collections, and financial documentation to support business operations.
Leverage ERP systems and Microsoft Excel for data analysis and decision making.
Communicate effectively, negotiate, and resolve conflicts with customers.
Knowledge and Skill Requirements
Strong understanding of credit principles, collections processes, and financial documentation.
Proficiency in ERP systems and Microsoft Excel.
Excellent communication, negotiation, and conflict‑resolution skills.
Ability to analyze data and make informed decisions.
High level of accuracy and attention to detail.
Education Requirements High school diploma, GED or equivalent required.
Associate or Bachelor’s degree in Accounting, Finance, or related field preferred.
Leadership Responsibilities
Take ownership of assigned accounts and collection strategies.
Lead initiatives to improve collection efficiency and reduce DSO (Days Sales Outstanding) and Accounts Receivable write‑offs.
Provide insights and recommendations to leadership on credit risk trends.
Preferred Experience and Skills
Experience in 得 manufacturing, industrial, or heavy equipment industries is a plus.
Knowledge of lien laws, collections regulations, and dispute resolution practices.
Ability to work independently and manage multiple priorities.
Physical and Mental Requirements
Ability to sit for extended periods and use a computer.
Clear verbal and written communication skills.
Strong focus and mental agility for handling complex account issues.
Work Environment
Office-based role with standard business hours – typically Monday through Friday, 8:00‑5:00 p.m.
Collaborative team setting with cross‑functional interaction.
Occasional flexibility required during month‑end or audit periods.
Stowers Machinery has served East Tennessee since 1960, representing Caterpillar, the world’s leading manufacturer of equipment. Stowers is committed to meeting the changing needs of the market and delivering outstanding service to loyal customers.
Seniority Level Entry level
Employment Type Full‑time
Job Function Finance and Sales
Industries Machinery ManufacturingPROJECTCODE
#J-18808-Ljbffr