We are a globally recognized distribution company currently seeking a Helpdesk Support Representative to join our team in Las Vegas, NV.
Job Description
Takes incoming calls from external customers regarding technical issues Must ask probing questions to determine the root cause of the issue and locate and follow approved troubleshooting procedures to resolve the problem Required to utilize the HDFS (Helpdesk Field Service) system for tracking and monitoring of case status and resolution Qualifications
High School Diploma or GED Good typing skills Good written and oral communication skills Legal authorization to work in the US Additional Information
9 Month Contract +/- Pay: $12.45/HR Shift: 8AM-5PM This is a 7 day operation and requires flexibility to work any shift, including weekends and holidays.
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Takes incoming calls from external customers regarding technical issues Must ask probing questions to determine the root cause of the issue and locate and follow approved troubleshooting procedures to resolve the problem Required to utilize the HDFS (Helpdesk Field Service) system for tracking and monitoring of case status and resolution Qualifications
High School Diploma or GED Good typing skills Good written and oral communication skills Legal authorization to work in the US Additional Information
9 Month Contract +/- Pay: $12.45/HR Shift: 8AM-5PM This is a 7 day operation and requires flexibility to work any shift, including weekends and holidays.
#J-18808-Ljbffr