A leading fintech company in New York is seeking a Customer Experience (CX) Team Lead to shape and scale support delivery. The candidate will lead a team managing customer interactions via chat, email, and phone. The ideal applicant has 3-6 years of experience, including leadership, and possesses strong communication and analytical skills. A hybrid work environment is offered, alongside opportunities for advancement, competitive compensation, and benefits including unlimited vacation and equity options.
#J-18808-Ljbffr