A fintech company in New York is seeking a Customer Support professional to assist clients via email, chat, and phone. The role involves troubleshooting issues related to accounts and transactions. Candidates should possess 3-5 years of customer support experience, ideally within fintech, and demonstrate excellent communication skills. The position offers a hybrid work environment and a competitive compensation package, complete with unlimited time off, flexible working options, and comprehensive benefits, including health and wellness programs and equity plans.
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