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Thompson Health

Telecommunications Representative

Thompson Health, Centerfield, New York, United States

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Schedule:

Part Time, Saturday and Sunday 7a-3:30pm with one additional shift during the week.

What will you do?

Operating telephone control board and paging system, dispatching incoming calls, and paging internal/external and on-call clinical staff during and after regular business hours.

Coordinates the operation of various telecommunication systems within Thompson Health System, including telephone, voice mail, pager, cell phone/Nextel phones, and public address paging system.

Possesses an in-depth knowledge of the operations and procedures related to the health system switchboard, voice mail, paging, and cell phone/Nextel phone systems.

Ability to function calmly under stressful situations related to calling a Code on the public address system.

Ability to be flexible in decision‑making and prioritizing assignments.

Ability to work independently and within a group.

Actively guards the confidentiality of sensitive info, including but not limited to patients, associates, and the health system.

Requirements

Previous operator/switchboard and customer service experience

Basic computer skills and knowledge of MS products.

Pay Range: $17.83 - $20.00

Starting Pay: Based on experience

Thompson Health is an EOE encouraging women, minorities, individuals with disabilities, and veterans to apply.

Education High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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