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UR Thompson Health

Telecommunications Representative

UR Thompson Health, Centerfield, New York, United States

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Overview Schedule: Part Time, Saturday and Sunday 7a-3:30pm with one additional shift during the week.

Responsibilities

Operate telephone control board and paging system, dispatch incoming calls, and page internal/external and on-call clinical staff during and after regular business hours.

Coordinate the operation of various telecommunication systems within Thompson Health System, including telephone, voice mail, pager, cell phone/Nextel phones, and public address paging system.

Possess in-depth knowledge of the operations and procedures related to the health system switchboard, voice mail, paging, and cell phone/Nextel phone systems.

Function calmly under stressful situations related to calling a Code on the public address system.

Be flexible in decision-making and prioritizing assignments.

Work independently and within a group.

Actively guard the confidentiality of sensitive information, including but not limited to patients, associates, and the health system.

Requirements

High School diploma or equivalent; Associate degree preferred

Previous operator/switchboard and customer service experience

Basic computer skills and knowledge of MS products

Pay Range: $17.83 - $20.00

Starting Pay: Based on experience

Thompson Health is an EOE encouraging women, minorities, individuals with disabilities, and veterans to apply.

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