Overview
Volvo Automotive Technician Reports To: Service Manager Works Closely With: Parts Department and Service Advisors Position Summary: We are seeking a skilled and motivated
Volvo Automotive Technician
to join our service team. This role is responsible for performing high-quality diagnostics and repairs while maintaining Volvo standards, efficiency, and exceptional customer satisfaction. Responsibilities
Be ready to work
no later than 8:00 AM.
(Service Advisors arrive at 7:15 AM; early clock-in and vehicle pull-in is permitted) Perform
test drives on all repairs. Take responsibility for
comebacks within 30 days
for the same concern. (No pay for workmanship-related errors) Return all warranty parts immediately
after completing repairs. Perform
Multimedia Inspections on every vehicle.
(Counts toward NPS, STATURE, and Pinnacle metrics) Accurately
flag all labor lines
with actual working time. (Diagnosis, repair, inspections, etc.) Complete all Repair Orders with accurate
“Cause” and “Correction”
documentation. Maintain
clean, organized work bays.
(Scrap metal may be neatly stacked and set aside) Follow all Volvo and dealership repair procedures and standards. Qualifications
Valid
driver’s license
required. Team-oriented, flexible, and customer-focused. Ability to follow
all company policies and procedures. Report all accidents or safety concerns immediately to management or HR. Maintain a
professional appearance
and a neat, safe work area. Strong communication skills and attention to detail. Performance Expectations
Clock
on and off all working lines
in DealerTrack (or current DMS). (Used to track efficiency relative to workload and skill level) Complete
all required Volvo/SOA training
in a timely manner. Perform
Multimedia Inspections on all vehicles , regardless of mileage, age, or service request. Work respectfully and efficiently with
Service Advisors and Parts Department. Productivity expectation:
Each lift is expected to clock a
minimum of 8 hours daily.
(Actual days may vary based on workflow; downtime is actively minimized to support efficiency) Why Join Us?
Manufacturer-focused environment. Structured performance expectations. Team-based service department. Opportunity to grow with Volvo training and certifications. At Secor Volvo/Lotus, we believe in fostering an inclusive workplace where everyone’s contributions are valued. We are an equal opportunity employer committed to diversity and providing a positive work culture.
#J-18808-Ljbffr
Volvo Automotive Technician Reports To: Service Manager Works Closely With: Parts Department and Service Advisors Position Summary: We are seeking a skilled and motivated
Volvo Automotive Technician
to join our service team. This role is responsible for performing high-quality diagnostics and repairs while maintaining Volvo standards, efficiency, and exceptional customer satisfaction. Responsibilities
Be ready to work
no later than 8:00 AM.
(Service Advisors arrive at 7:15 AM; early clock-in and vehicle pull-in is permitted) Perform
test drives on all repairs. Take responsibility for
comebacks within 30 days
for the same concern. (No pay for workmanship-related errors) Return all warranty parts immediately
after completing repairs. Perform
Multimedia Inspections on every vehicle.
(Counts toward NPS, STATURE, and Pinnacle metrics) Accurately
flag all labor lines
with actual working time. (Diagnosis, repair, inspections, etc.) Complete all Repair Orders with accurate
“Cause” and “Correction”
documentation. Maintain
clean, organized work bays.
(Scrap metal may be neatly stacked and set aside) Follow all Volvo and dealership repair procedures and standards. Qualifications
Valid
driver’s license
required. Team-oriented, flexible, and customer-focused. Ability to follow
all company policies and procedures. Report all accidents or safety concerns immediately to management or HR. Maintain a
professional appearance
and a neat, safe work area. Strong communication skills and attention to detail. Performance Expectations
Clock
on and off all working lines
in DealerTrack (or current DMS). (Used to track efficiency relative to workload and skill level) Complete
all required Volvo/SOA training
in a timely manner. Perform
Multimedia Inspections on all vehicles , regardless of mileage, age, or service request. Work respectfully and efficiently with
Service Advisors and Parts Department. Productivity expectation:
Each lift is expected to clock a
minimum of 8 hours daily.
(Actual days may vary based on workflow; downtime is actively minimized to support efficiency) Why Join Us?
Manufacturer-focused environment. Structured performance expectations. Team-based service department. Opportunity to grow with Volvo training and certifications. At Secor Volvo/Lotus, we believe in fostering an inclusive workplace where everyone’s contributions are valued. We are an equal opportunity employer committed to diversity and providing a positive work culture.
#J-18808-Ljbffr