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Office-Customer-Facing Sales Rep (Retained Search)

QPS Employment Group, Des Plaines, Illinois, us, 60019

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Overview Position Title:

Sales Representative - Customer-Facing

Wage:

$60,000 - $80,000/year

Accelerate Professional Talent Solutions has a great opportunity available for a Sales Representative at a company in Des Plaines, IL. This is a direct hire position. Apply now!

Responsibilities

Build and maintain relationships with new customer partners to secure consistent business

Guide new customers through the approval process

Submit DNB reports, credit applications, and references as needed

Confirm invoice details, required documentation (POD, scale tickets, etc.), payment terms and ACH setup

Create and document customer SOPs and accessorial sheets

Collect necessary customer setup information including Safety Data Sheets (SDS), equipment and load specifics, shipper/receiver requirements and access agreements, DNU (Do Not Use) carrier lists and confirmed rates

Build the first three customer loads in Ascend TMS, ensuring accurate pick-up and delivery times, equipment needs are confirmed and accessorial charges and customer-specific notes are included

Serve as the main point of contact for customers during the onboarding phase, handling issues, accessorial needs, and accounting coordination

Transition account to an Account Manager for ongoing support

Requirements

Strong interpersonal and communication skills

Detail-oriented with a proactive approach to problem-solving

Experience in logistics, freight brokerage, or transportation a plus

Familiarity with TMS platforms (Ascend preferred)

Ability to work independently while collaborating with cross-functional teams

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