New River Community College
Instructional Course Builder
New River Community College, Binghamton, New York, United States
About Binghamton University
Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character – shaped by our mission, outstanding academics, facilities, and community life – promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.
Working at Binghamton University is more than about having a great job – it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.
Binghamton merges rigorous academics, distinguished faculty who value cutting‑edge, and community‑engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high‑achieving student body represents diverse experiences from first‑generation college‑goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.
We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.
Job Description Budget Title: Instructional Support Technician (SL-3)
Salary: $64,000 - $71,000
Binghamton University seeks experienced Instructional Course Builders to build, test, launch, and maintain high‑quality online graduate courses in D2L Brightspace. You will be working with faculty to transform course materials into asynchronous online courses, integrate media and external tools (e.g., Articulate 360 Storyline/Rise), ensure accessibility and compliance (WCAG/Section 508; RSI/Title IV), and partner with faculty/program leads to deliver courses on time and to standard. Generative AI is used responsibly to accelerate content production with human review and in line with campus policy.
Key Responsibilities
Course Production & Launch (~70%) – Build complete Brightspace course shells and components: HTML/CSS pages, content/modules, assignments, discussions/groups, rubrics, question library/quizzes, gradebook, release conditions/Intelligent Agents, checklists, announcements, etc.; convert approved design artifacts into scaffolded, accessible units; create and maintain course shells; manage copy/versioning workflows across terms/sections; build, publish, and maintain HTML5/SCORM/xAPI learning objects via Articulate 360; integrate and test LTI 1.3/Advantage tools and media platforms (e.g., Kaltura/Panopto); use generative AI for drafting text, question banks, rubrics, alt text, transcripts, and QA – always with human verification.
Quality, Accessibility & Compliance (~15%) – Apply OSCQR (SUNY), Quality Matters, and other university‑approved criteria; ensure WCAG 2.1 AA/Section 508 compliance; implement Regular and Substantive Interaction (RSI) patterns within the LMS and Storyline/Rise activities.
Faculty Enablement & Support (~10%) – Coordinate with faculty on build‑related practices (gradebook alignment, rubrics, quiz banks, media/captions, release conditions); produce short how‑to guides/screencasts for recurring build tasks and AI‑assisted workflows.
Operations & Continuous Improvement (~5%) – Work within intake workflows; meet build timelines for term launches; log and resolve defects; use Brightspace analytics and SCORM/xAPI data to propose iterative improvements; contribute to template governance and maintain build documentation and AI prompt libraries.
Requirements
Bachelor's degree in Instructional Design, Educational/Instructional Technology, Curriculum & Instruction, or a closely related field.
2+ years' experience building and maintaining online courses in a higher education LMS.
Demonstrated proficiency with Brightspace production features (listed above), plus cross‑browser/mobile QA and troubleshooting.
Experience with at least one e‑learning/media tool – Articulate 360 (Storyline/Rise) and/or Camtasia – including publishing for HTML5/SCORM and basic media editing.
Working knowledge of WCAG 2.1 AA/Section 508 and hands‑on experience remediating documents, media, Storyline/Rise objects, and LMS pages.
Demonstrated experience building for alignment (outcomes – activities – assessments) using backward design and UDL at a practical, course‑builder level.
Awareness of Title IV expectations for distance education and ability to support RSI compliance during build.
Responsible AI use: Experience using institution‑approved generative AI to accelerate course building with human verification, appropriate citations, and no PII/student work in non‑approved tools.
Visa sponsorship not available; must meet eligibility without sponsorship.
Not an E‑Verify employer.
Preferred Qualifications
Master's degree in a related field.
3+ years of higher‑ed course‑building experience or a portfolio showing end‑to‑end builds across multiple courses/modalities.
Experience with D2L Brightspace, advanced Brightspace depth (organization‑level components, templating), and HTML/CSS for LMS theming and accessibility fixes.
Demonstrated application of OSCQR/Quality Matters (reviewer training or direct use of rubrics).
Articulate Storyline advanced skills (variables, triggers, accessible player setup, question banks) and/or Rise for rapid, mobile‑first builds.
Experience integrating LTI 1.3/Advantage tools and SCORM/xAPI packages with Brightspace; familiarity with Kaltura/Panopto workflows.
Familiarity with learning analytics and basic data interpretation to inform design and retention strategies.
Experience crafting AI‑resilient assessments and advising faculty on constructive AI use and academic integrity.
Additional Information
Offers of employment will be contingent upon successful completion of a pre‑employment background check and verification of degree(s) and credentials.
Binghamton University is a tobacco‑free campus.
Application Instructions
All applicants must apply via Interview Exchange: http://binghamton.interviewexchange.com/candapply.jsp?JOBID=196570.
Deadline for Internal Applicants: February 3, 2026.
Deadline for External Applicants: Open until filled.
Review of applications will begin immediately and continue until the vacancy is filled.
Please submit: resume, cover letter, and contact information for three professional references.
You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please log in to check/edit your profile or to upload additional documents: http://binghamton.interviewexchange.com/login.jsp.
Equal Opportunity / Affiliation Statement The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.
As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.
Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form.
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Working at Binghamton University is more than about having a great job – it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.
Binghamton merges rigorous academics, distinguished faculty who value cutting‑edge, and community‑engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high‑achieving student body represents diverse experiences from first‑generation college‑goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.
We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.
Job Description Budget Title: Instructional Support Technician (SL-3)
Salary: $64,000 - $71,000
Binghamton University seeks experienced Instructional Course Builders to build, test, launch, and maintain high‑quality online graduate courses in D2L Brightspace. You will be working with faculty to transform course materials into asynchronous online courses, integrate media and external tools (e.g., Articulate 360 Storyline/Rise), ensure accessibility and compliance (WCAG/Section 508; RSI/Title IV), and partner with faculty/program leads to deliver courses on time and to standard. Generative AI is used responsibly to accelerate content production with human review and in line with campus policy.
Key Responsibilities
Course Production & Launch (~70%) – Build complete Brightspace course shells and components: HTML/CSS pages, content/modules, assignments, discussions/groups, rubrics, question library/quizzes, gradebook, release conditions/Intelligent Agents, checklists, announcements, etc.; convert approved design artifacts into scaffolded, accessible units; create and maintain course shells; manage copy/versioning workflows across terms/sections; build, publish, and maintain HTML5/SCORM/xAPI learning objects via Articulate 360; integrate and test LTI 1.3/Advantage tools and media platforms (e.g., Kaltura/Panopto); use generative AI for drafting text, question banks, rubrics, alt text, transcripts, and QA – always with human verification.
Quality, Accessibility & Compliance (~15%) – Apply OSCQR (SUNY), Quality Matters, and other university‑approved criteria; ensure WCAG 2.1 AA/Section 508 compliance; implement Regular and Substantive Interaction (RSI) patterns within the LMS and Storyline/Rise activities.
Faculty Enablement & Support (~10%) – Coordinate with faculty on build‑related practices (gradebook alignment, rubrics, quiz banks, media/captions, release conditions); produce short how‑to guides/screencasts for recurring build tasks and AI‑assisted workflows.
Operations & Continuous Improvement (~5%) – Work within intake workflows; meet build timelines for term launches; log and resolve defects; use Brightspace analytics and SCORM/xAPI data to propose iterative improvements; contribute to template governance and maintain build documentation and AI prompt libraries.
Requirements
Bachelor's degree in Instructional Design, Educational/Instructional Technology, Curriculum & Instruction, or a closely related field.
2+ years' experience building and maintaining online courses in a higher education LMS.
Demonstrated proficiency with Brightspace production features (listed above), plus cross‑browser/mobile QA and troubleshooting.
Experience with at least one e‑learning/media tool – Articulate 360 (Storyline/Rise) and/or Camtasia – including publishing for HTML5/SCORM and basic media editing.
Working knowledge of WCAG 2.1 AA/Section 508 and hands‑on experience remediating documents, media, Storyline/Rise objects, and LMS pages.
Demonstrated experience building for alignment (outcomes – activities – assessments) using backward design and UDL at a practical, course‑builder level.
Awareness of Title IV expectations for distance education and ability to support RSI compliance during build.
Responsible AI use: Experience using institution‑approved generative AI to accelerate course building with human verification, appropriate citations, and no PII/student work in non‑approved tools.
Visa sponsorship not available; must meet eligibility without sponsorship.
Not an E‑Verify employer.
Preferred Qualifications
Master's degree in a related field.
3+ years of higher‑ed course‑building experience or a portfolio showing end‑to‑end builds across multiple courses/modalities.
Experience with D2L Brightspace, advanced Brightspace depth (organization‑level components, templating), and HTML/CSS for LMS theming and accessibility fixes.
Demonstrated application of OSCQR/Quality Matters (reviewer training or direct use of rubrics).
Articulate Storyline advanced skills (variables, triggers, accessible player setup, question banks) and/or Rise for rapid, mobile‑first builds.
Experience integrating LTI 1.3/Advantage tools and SCORM/xAPI packages with Brightspace; familiarity with Kaltura/Panopto workflows.
Familiarity with learning analytics and basic data interpretation to inform design and retention strategies.
Experience crafting AI‑resilient assessments and advising faculty on constructive AI use and academic integrity.
Additional Information
Offers of employment will be contingent upon successful completion of a pre‑employment background check and verification of degree(s) and credentials.
Binghamton University is a tobacco‑free campus.
Application Instructions
All applicants must apply via Interview Exchange: http://binghamton.interviewexchange.com/candapply.jsp?JOBID=196570.
Deadline for Internal Applicants: February 3, 2026.
Deadline for External Applicants: Open until filled.
Review of applications will begin immediately and continue until the vacancy is filled.
Please submit: resume, cover letter, and contact information for three professional references.
You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please log in to check/edit your profile or to upload additional documents: http://binghamton.interviewexchange.com/login.jsp.
Equal Opportunity / Affiliation Statement The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.
As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.
Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact the ADA Coordinator by completing the Reasonable Accommodation Request Form.
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