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Salesforce UX Designer

Oldcastle Inc., Atlanta, Georgia, United States, 30383

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Job Summary The User Experience (UX) Designer is responsible for shaping intuitive, scalable, and user-centered experiences across our CRM ecosystem while influencing the broader product roadmap to align with business goals and user experience outcomes. This role applies human-centered design principles to improve workflows, streamline digital interactions, and ensure consistent use of UX standards, design systems, and accessibility best practices. Partnering closely with Product Owners, Business Analysts, Architects, and Analytics, the UX Designer translates strategic priorities and user insights into clear design recommendations and actionable UX strategies. The role leads end-to-end UX evaluations, usability testing, and research to validate design decisions and drive continuous improvement across Salesforce applications. Operating within agile delivery cycles, this position balances long-term vision with practical feasibility to deliver high-impact, well-aligned solutions.

Job Location This is a remote position, but candidates must be located in the state of Georgia within driving distance to the corporate office in the Perimeter area of Atlanta.

Job Responsibilities User Experience & Design Execution

Lead UX design efforts for Salesforce experiences across desktop and mobile, ensuring consistency with platform standards and enterprise design systems

Translate business requirements, user research, and technical constraints into intuitive user flows, wireframes, and high-fidelity designs

Design user-centered solutions that balance usability, scalability, accessibility, and business value

Apply Salesforce Lightning Design System (SLDS) and platform best practices to deliver cohesive experiences

Partner closely with Product Owners and Business Analysts to shape requirements into usable, well-designed solutions

Collaborate with Solution Architects, Salesforce Admins and Developers to ensure designs are feasible, clearly documented, and implemented as intended

Participate in discovery sessions, design reviews, and sprint ceremonies to continuously refine solutions

Advocate for UX best practices while adapting to the realities of enterprise delivery

Conduct or support user research, usability testing, and feedback loops to validate design decisions

Identify UX gaps and opportunities across existing Salesforce experiences and recommend improvements

Contribute to shared UX standards, patterns, and documentation to promote consistency across teams

Job Requirements

3 or more years of professional UX design experience in digital product or enterprise application environments

2+ years of hands-on Salesforce UX experience (Lightning Experience, SLDS, Flows, custom components, etc.)

Salesforce User Experience Designer certification (SFDC Admin and App builder certifications preferred)

Strong understanding of user-centered design principles and interaction design best practices

Experience creating wireframes, prototypes, and design artifacts using modern design tools (e.g., Figma, Sketch, Adobe XD, etc.)

Ability to clearly articulate design decisions to both technical and non-technical stakeholders

Experience working in agile or product-led delivery teams

Working knowledge of quote lifecycle management and advanced analytics using tools such as CRMA, Tableau, and Power BI

Compensation

Base Salary - $110,000 - $140,000 per year

401k plan

Short-Term/Long-Term Disability

Life Insurance

Health, Dental, and Vision Insurance

Paid time off

Paid Holidays

Opportunity for annual bonus

What CRH Offers You

Highly competitive base pay

Comprehensive medical, dental and disability benefits programs

Group retirement savings program

Health and wellness programs

An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

CRH is an affirmative action and equal opportunity employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

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