Abacus Corporation
Customer Service Representative
Abacus Corporation, Fort Myers, Florida, United States, 33901
Customer Service Representative
The Customer Service Representative is responsible for providing exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a customer-focused mindset in a fast-paced environment. Greet customers professionally and provide prompt, courteous service Respond to customer inquiries via phone, email, and in person Resolve customer complaints and issues efficiently and accurately Process orders, returns, exchanges, and service requests Maintain accurate customer records and documentation Qualifications: High school diploma or equivalent (preferred) Previous customer service experience preferred Strong verbal and written communication skills Ability to multitask and work in a fast-paced environment Professional appearance and demeanor
The Customer Service Representative is responsible for providing exceptional service to customers by addressing inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a customer-focused mindset in a fast-paced environment. Greet customers professionally and provide prompt, courteous service Respond to customer inquiries via phone, email, and in person Resolve customer complaints and issues efficiently and accurately Process orders, returns, exchanges, and service requests Maintain accurate customer records and documentation Qualifications: High school diploma or equivalent (preferred) Previous customer service experience preferred Strong verbal and written communication skills Ability to multitask and work in a fast-paced environment Professional appearance and demeanor