Insurance Customer Service Representative
Careers Integrated Resources Inc, Lee's Summit, Missouri, United States
Job Title: Insurance Customer Service Representative
Job Location: Lee Summit, MO 64063 (based on work performance, can be remote after training period)
Duration: 3+ months of Contract with (temp-to-hire)
Shift: 3 Shift hours available:
Mon-Fri (7:00 am - 4:00 pm) CST - 1 st
Mon-Fri (8:00 am - 5:00 pm) CST – 2 nd
Mon-Fri (9:00 am - 6:00 pm) CST – 3 rd
Job Description: The primary purpose of this position is to complete life insurance medical and financial interviews via telephone outbound calls for multiple client companies.
Duties and Responsibilities: · Make outbound calls to life insurance applicants and complete interviews or leave return messages · Gather medical, financial, occupational, and avocation histories during interview. · Review and edit information collection during the interview for quality assurance purposes. · Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls. log call attempts, document information with orders as necessary and record call results. · Learn the specific requirements stipulated by each client company. · Respond to the needs and request of clients, staff and management in a professional and expedited manner. · Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings. · Perform other duties as assigned to meet the business needs or customer requirements.
Job Description: The primary purpose of this position is to complete life insurance medical and financial interviews via telephone outbound calls for multiple client companies.
Duties and Responsibilities: · Make outbound calls to life insurance applicants and complete interviews or leave return messages · Gather medical, financial, occupational, and avocation histories during interview. · Review and edit information collection during the interview for quality assurance purposes. · Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls. log call attempts, document information with orders as necessary and record call results. · Learn the specific requirements stipulated by each client company. · Respond to the needs and request of clients, staff and management in a professional and expedited manner. · Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings. · Perform other duties as assigned to meet the business needs or customer requirements.