Senior CX Leader – Experience Strategy & Ops

A renowned HVAC company located in Richardson, TX is seeking a Senior Manager of Customer Experience to lead customer-facing teams and ensure exceptional service across multiple locations. The role demands strong leadership capabilities, strategic planning skills, and a commitment to continuous improvement. Candidates should possess extensive experience in customer service management and have demonstrable skills in operational oversight and employee engagement. The position offers a competitive salary of $124,000 - $162,750 annually and a range of benefits. #J-18808-Ljbffr