Pacific Office Automation Inc.
Major Account Support Specialist
Pacific Office Automation Inc., Beaverton, Oregon, us, 97078
Career Opportunities with Pacific Office Automation
Pacific Office Automation, the largest independently owned document imaging and technology dealer in the nation, is seeking a
Major Account Support Specialist
to support our sales team and valued customers. This role blends administrative support with customer service and account coordination, playing a key role in maintaining strong relationships with our major accounts.
This position is ideal for someone who is highly organized, customer-focused, and thrives in a fast-paced office environment where no two days are the same.
Location:
Beaverton, OR Status:
Full-Time | Onsite
What You’ll Do
Provide day-to-day administrative and operational support to the inside sales team
Manage new customer onboarding, including account setup and coordination with internal teams
Process sales orders, service orders, and related documentation accurately and efficiently
Monitor and maintain customer accounts to ensure timely follow-up and resolution
Answer high-volume inbound phone calls and emails in a professional and timely manner
Update and maintain CRM systems and internal tracking spreadsheets
Coordinate with service, logistics, finance, and sales teams to ensure smooth customer experiences
Assist with reporting, documentation, and special projects as requested by leadership
Troubleshoot customer issues and elevate when necessary to ensure prompt resolution
What You Bring
2+ years of experience in administrative support, customer service, sales support, or account coordination
Strong proficiency in Microsoft Office (Excel, Word, Outlook)
Excellent communication skills, both written and verbal
Strong attention to detail and accuracy
Ability to manage multiple priorities and meet deadlines
Professional phone presence and customer-first mindset
Ability to work independently while also collaborating with a team
Why You’ll Love Working Here
Be a key support partner to major accounts and internal sales teams
Clear opportunities for growth within sales support, operations, or account management
Ongoing training and professional development
Supportive, team-oriented culture
Medical, Dental, Vision, and Life Insurance
401(k) with employer match
Paid Vacation, Sick Leave, and Holidays
FSA Program
Starting Pay:
$20–$22/hour DOE
Diversity & Inclusion At Pacific Office Automation, we believe diverse perspectives strengthen our teams and our results. We are committed to fostering an inclusive workplace where all employees feel valued, supported, and empowered to succeed.
If you’re looking for a role where your organizational skills, customer service experience, and attention to detail truly matter —
we’d love to hear from you. Apply today!
#J-18808-Ljbffr
Major Account Support Specialist
to support our sales team and valued customers. This role blends administrative support with customer service and account coordination, playing a key role in maintaining strong relationships with our major accounts.
This position is ideal for someone who is highly organized, customer-focused, and thrives in a fast-paced office environment where no two days are the same.
Location:
Beaverton, OR Status:
Full-Time | Onsite
What You’ll Do
Provide day-to-day administrative and operational support to the inside sales team
Manage new customer onboarding, including account setup and coordination with internal teams
Process sales orders, service orders, and related documentation accurately and efficiently
Monitor and maintain customer accounts to ensure timely follow-up and resolution
Answer high-volume inbound phone calls and emails in a professional and timely manner
Update and maintain CRM systems and internal tracking spreadsheets
Coordinate with service, logistics, finance, and sales teams to ensure smooth customer experiences
Assist with reporting, documentation, and special projects as requested by leadership
Troubleshoot customer issues and elevate when necessary to ensure prompt resolution
What You Bring
2+ years of experience in administrative support, customer service, sales support, or account coordination
Strong proficiency in Microsoft Office (Excel, Word, Outlook)
Excellent communication skills, both written and verbal
Strong attention to detail and accuracy
Ability to manage multiple priorities and meet deadlines
Professional phone presence and customer-first mindset
Ability to work independently while also collaborating with a team
Why You’ll Love Working Here
Be a key support partner to major accounts and internal sales teams
Clear opportunities for growth within sales support, operations, or account management
Ongoing training and professional development
Supportive, team-oriented culture
Medical, Dental, Vision, and Life Insurance
401(k) with employer match
Paid Vacation, Sick Leave, and Holidays
FSA Program
Starting Pay:
$20–$22/hour DOE
Diversity & Inclusion At Pacific Office Automation, we believe diverse perspectives strengthen our teams and our results. We are committed to fostering an inclusive workplace where all employees feel valued, supported, and empowered to succeed.
If you’re looking for a role where your organizational skills, customer service experience, and attention to detail truly matter —
we’d love to hear from you. Apply today!
#J-18808-Ljbffr