Senior Customer Insights & VoC Lead (Hybrid)

A leading global solutions provider in Chicago is seeking a Customer Research Senior Specialist. This hybrid role involves strengthening customer insights to drive quantifiable business impact. With a focus on supporting the Software business, candidates will leverage expertise in research methodologies, insights generation, and storytelling. Proven experience in revamping Voice of Customer programs and utilizing platforms like Qualtrics and Power BI is essential. Join a team that influences operational improvements and strategic decisions. #J-18808-Ljbffr