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Customer Communications Specialist

Excelerate Performance, Branford, Connecticut, us, 06405

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A customer service team is looking for a Communications Coordinator to be the first point of contact for phone calls and digital inquiries. The role involves answering inquiries, providing basic support, and performing clerical tasks during downtime. An ideal candidate is people-oriented, organized, and adept in managing multiple tasks simultaneously. Experience with CRM systems is advantageous, as is a reliable approach to documentation and escalation of issues. #J-18808-Ljbffr