Service Desk Analyst - DHS IT Support (Hybrid)

A state government agency in Minnesota seeks a Service Desk Analyst to provide application support for critical systems within the Department of Human Services. Ideal candidates will possess two years of experience in user support, strong troubleshooting abilities, and proficiency in CRM tools such as ServiceNow and Microsoft Office. This role involves maintaining documentation and assisting in staff training while applying best practices in IT service management. The position is based onsite in Saint Paul with limited telework options. #J-18808-Ljbffr