LHH
LHH is seeking a Collections & Skip Tracing Specialist to join their client’s dedicated recovery operations team.
This role plays a key part in resolving challenging delinquency issues while supporting repossession and asset recovery processes from start to finish. This is a contract role expected to last at least six months. It is an onsite role in Itasca, Illinois. What You’ll Do Take full ownership of assigned accounts from repossession referral through resolution, ensuring all actions align with internal policies and recovery goals. Conduct thorough skip‑tracing activities and collaborate with repossession partners to maximize successful recoveries. Prepare detailed, well-documented account files for the asset management team to support remarketing efforts. Generate status updates and reports for leadership as needed, providing clear insights on account progress. Coordinate closely with Collections, Asset Management, and Legal teams to leverage all available resources for account resolution. Manage invoices related to repossession activity, ensuring timely and accurate payment processing. Who You Are Experienced collections professional with strong multitasking, negotiation, and communication skills. Highly organized, detail-driven, and comfortable working independently in a fast-paced environment. Proficient with Microsoft Word and Excel; bilingual English/Spanish is a plus. Brings 3+ years of collections experience (commercial experience preferred); credit background or a degree are beneficial but not required. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers
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This role plays a key part in resolving challenging delinquency issues while supporting repossession and asset recovery processes from start to finish. This is a contract role expected to last at least six months. It is an onsite role in Itasca, Illinois. What You’ll Do Take full ownership of assigned accounts from repossession referral through resolution, ensuring all actions align with internal policies and recovery goals. Conduct thorough skip‑tracing activities and collaborate with repossession partners to maximize successful recoveries. Prepare detailed, well-documented account files for the asset management team to support remarketing efforts. Generate status updates and reports for leadership as needed, providing clear insights on account progress. Coordinate closely with Collections, Asset Management, and Legal teams to leverage all available resources for account resolution. Manage invoices related to repossession activity, ensuring timely and accurate payment processing. Who You Are Experienced collections professional with strong multitasking, negotiation, and communication skills. Highly organized, detail-driven, and comfortable working independently in a fast-paced environment. Proficient with Microsoft Word and Excel; bilingual English/Spanish is a plus. Brings 3+ years of collections experience (commercial experience preferred); credit background or a degree are beneficial but not required. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers
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