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Full-Time - Customer Service Representative

Weather Modification, Inc., Eden Prairie, Minnesota, United States, 55344

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Full-Time - Customer Service Representative Full-Time Premier Jet Center, Eden Prairie, MN, US

2 days ago Requisition ID: 1462

Salary Range: $18.00 To $20.00 Hourly

Join Our Award-Winning Team Where Service Meets Excellence!

At Premier Jet Center, we are passionate about what we do, and it shows. Our commitment to exceptional service, uncompromising safety, and delivering an exceptional experience makes every day unique.

What You’ll Do: As a Customer Service Representative, you'll be at the heart of our operations, providing outstanding service to crew members and passengers. Every day will be different, and your primary responsibilities will include:

Greeting and assisting customers with warmth and professionalism

Handling payment transactions using our proprietary software

Tracking aircraft fueling, payments, and maintaining cash drawer accuracy

Answering and transferring phone calls with courtesy and efficiency

Coordinating travel services such as hotels, car rentals, and catering orders

Communicating effectively with Aircraft Fuelers and Supervisors about customer needs and aircraft movements

Provide solutions to customer questions and service needs

Maintaining a clean and welcoming lobby area

Supporting additional duties as needed to ensure smooth operations

What We’re Looking For:

High school diploma or GED (preferred)

1–3 years of experience in customer service

Strong communication skills, both in person and over the phone

Excellent organizational skills and attention to detail

Familiarity with Microsoft Office Suite (Outlook, Word, Excel)

Ability to thrive both independently and as part of a team

Adaptability in fast-paced and changing environments

Must have a clean driving record for the past 3 years

Physical Requirements:

Ability to sit or stand for extended periods

Frequent standing, walking, bending, stooping, reaching, pulling and pushing

Capable of lifting/carrying up to 25 lbs.

What We Offer:

HSA and flexible spending programs

Life and Accidental Death & Dismemberment insurance (100% Company Paid)

Long-Term Disability insurance (100% Company Paid)

401(k) with employer match

Paid time off and paid holidays

Employee Assistance Program (EAP) and Wellness Program

Work Schedule:

Shift: 1:00 – 9:00pm Wednesday – Saturday (afternoon and weekend shifts, some flexibility on days)

Premier Jet Center has a Drug Free Workplace Policy which includes applicants passing pre-employment testing. Applicants testing positive for the presence of prohibited drugs are ineligible for employment.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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