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Customer Service Representative

LHH, Charlotte, North Carolina, United States, 28245

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LHH is seeking an entry‑level Customer Service Representative to support a

high‑volume inbound call environment

while performing

light data entry

and providing excellent customer assistance. This is a strong opportunity for someone eager to build experience and advance within a growing organization. Key Responsibilities

Answer and manage a

high volume of inbound customer calls

quickly and professionally. Assist callers with basic inquiries, route calls appropriately, and provide clear, accurate information. Perform

light data entry , including updating customer records, logging notes, and maintaining accurate system information. Document all customer interactions and escalate issues when necessary. Support administrative tasks such as filing, updating spreadsheets, and maintaining organized records. Maintain a calm, positive, and customer‑focused demeanor throughout the day. Qualifications

High school diploma or equivalent. Strong verbal communication and customer service ability. Basic computer skills and accurate typing. Ability to multitask and prioritize while maintaining attention to detail. Previous call center or customer service experience is helpful but not required.

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