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Title Escrow Officer (Remote - Iowa)

PLACE, Iowa City, Iowa, United States, 52245

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Joining the Blueprint Title Team at PLACE Blueprint Title is dedicated to providing a

world-class closing experience

that makes it the

no-brainer

title partner for all agents within the larger PLACE ecosystem. We are a fast-growing, technology-driven title company that fully embraces the PLACE team values:

Grit, Results, Only Leaders, Wealth, Teamwork, and Humility . As part of the PLACE family, you will be joining a unified team committed to empowering top real estate professionals and ensuring an exceptional experience for every client. The Escrow Officer is a pivotal role focused on providing a seamless and secure closing experience for all.

Overview About the Role: At Blueprint, Escrow Officers are more than transaction managers, they are trusted partners to real estate agents and their clients. This is a highly collaborative, team‑based role focused on delivering an exceptional closing experience while navigating complex, high‑volume pipelines across multiple markets. As an Escrow Officer, you will own your files end‑to‑end while working closely with internal partners across title, operations, and client engagement to move transactions forward smoothly. You\'ll be expected to think critically, solve problems quickly, and escalate issues with sound judgment, always with the client and agent experience top of mind. The ideal candidate thrives in a fast‑paced, multi‑market environment, works independently without losing sight of the bigger team, and brings strong organizational systems to stay ahead of their pipeline. You are proactive, detail‑oriented, and calm under pressure, with the ability to balance precision and urgency while delivering best‑in‑class service. This role is ideal for someone who takes pride in ownership, enjoys collaborating across departments, and wants to help modernize the real estate closing experience through technology, transparency, and thoughtful communication.

What You\'ll Do File & Transaction Management

Oversee all title and escrow work for residential transactions in your assigned market(s)

Manage a high‑volume pipeline of files from opening through disbursement using internal reporting and analytics

Verify title clearance and readiness of files prior to closing

Review closing documents before and after signing to ensure accuracy, completeness, and compliance

Prepare settlement statements (CDs / ALTA / HUD) and balance closing figures and funds

Create disbursement packages and prepare files for timely funding

Client & Agent Experience

Serve as the primary point of contact for real estate agents and key stakeholders on assigned files

Proactively communicate status updates, timelines, and next steps to ensure a smooth and predictable closing experience

Provide clear, timely, and professional responses to questions from agents, clients, lenders, and internal teams

Anticipate issues before they escalate and manage client expectations with confidence and transparency

Problem Solving & Escalations

Act as the lead problem solver for file‑level issues, title defects, and closing challenges

Exercise sound judgment when triaging and escalating issues to the appropriate internal partners

Collaborate with support teams to resolve title defects, documentation issues, and entity review questions efficiently

Apply critical thinking to unique transaction scenarios across multiple markets

Collaboration & Teamwork

Partner closely with operations, title, client engagement, and notary coordination teams to move files forward

Manage assigned tasking for yourself and your support team

Step in to assist teammates when needed, even outside of your immediate scope

Contribute to a culture of accountability, ownership, and continuous improvement

Closings & Compliance

Prepare transfer deeds where permitted by state regulations

Coordinate and support mobile notary closings

Ensure compliance with all applicable regulations, including TRID, CFPB, RESPA, and state‑specific requirements

Stay current on regulatory and industry changes impacting escrow and title operations

What We\'re Looking For Experience & Credentials

5+ years of experience conducting residential escrow closings (multi‑state experience preferred)

Experience managing files independently from opening through closing

Active Escrow License / Title Producer License (or willingness to obtain, as required by your market)

Must reside in the state of Iowa

Skills & Strengths

Exceptional customer service skills with a strong track record of positive agent and client feedback

Strong problem‑solving and critical‑thinking abilities, especially under time pressure

Highly organized, with personal systems to manage competing priorities and high transaction volume

Excellent attention to detail and commitment to accuracy

Clear, professional written and verbal communication skills

Ways of Working

Comfortable working independently while remaining deeply collaborative

Proactive and self‑directed in identifying risks, next steps, and solutions

Flexible and team‑oriented; willing to jump in where help is needed

Adaptable and energized by change, growth, and evolving processes

Tech‑savvy and eager to leverage tools and systems to work more efficiently

Bonus (Nice to Have)

Experience supporting high‑volume real estate agent teams or brokerage partners

Exposure to builder, investor, or portfolio‑style closings

Prior involvement in process improvement or workflow optimization

Experience with: Qualia, G‑Suite, ZenDesk, and Slack

Why Blueprint Blueprint is reimagining the real estate closing experience with better technology, smarter processes, and a relentless focus on service. We\'re a fast‑growing, collaborative team that values ownership, curiosity, and kindness. If you\'re excited to grow your career, make an impact, and help modernize an industry that\'s overdue for change, we\'d love to meet you.

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