Benefits
Competitive salary
Flexible schedule
Training & development
Benefits/Perks
Competitive Compensation
Flexible Schedule
Career Growth Opportunities
Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, communication savvy, and is able to remain calm under pressure.
Responsibilities
Identify the customer’s problem quickly, collect relevant information, and provide solutions
Refer to premade scripts for a variety of customer service topics
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Meet personal and team quotas
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
Excellent communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
#J-18808-Ljbffr
Competitive salary
Flexible schedule
Training & development
Benefits/Perks
Competitive Compensation
Flexible Schedule
Career Growth Opportunities
Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, communication savvy, and is able to remain calm under pressure.
Responsibilities
Identify the customer’s problem quickly, collect relevant information, and provide solutions
Refer to premade scripts for a variety of customer service topics
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Meet personal and team quotas
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
Excellent communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
#J-18808-Ljbffr