
Remote Multilingual Customer Support Specialist (B2C SaaS)
Smartness, Italy, New York, United States
A leading hospitality tech firm in New York seeks a motivated Customer Support Specialist to deliver exceptional service to clients. You will interact with customers via chat, email, and phone, resolving issues and providing training on the SaaS platform. The ideal candidate has at least 3 years of experience, proficiency in English and Italian, and adept with help desk tools. This position offers a dynamic work environment, competitive opportunities for growth, and the chance to impact customer satisfaction directly.
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